A problem caused this program to stop interacting with Windows Faulting Application path: C:\Windows\System32\svchost.exe

Question

Hello. I've been getting this error for a while on my Windows 10 computer, when I check the reliability history.

Description

A problem caused this program to stop interacting with Windows.

Faulting Application Path: C:\Windows\System32\svchost.exe

Problem signature

Problem Event Name: AppHangXProcB1

Application Name: svchost.exe

Application Version: 10.0.16299.15

Application Timestamp: 9c786b9a

Hang Signature: 7d61

Hang Type: 64

Waiting on Application Name: audiodg.exe

Waiting on Application Version: 10.0.16299.248

OS Version: 10.0.16299.2.0.0.768.101

Locale ID: 1033

Additional Hang Signature 1: 7d61ec8c5cd5a168e1c8079b2a5a2b7d

Additional Hang Signature 2: 0d7e

Additional Hang Signature 3: 0d7e73c197226748de3cf4e3211fafc7

Additional Hang Signature 4: 7d61

Additional Hang Signature 5: 7d61ec8c5cd5a168e1c8079b2a5a2b7d

Additional Hang Signature 6: 0d7e

Additional Hang Signature 7: 0d7e73c197226748de3cf4e3211fafc7

Extra information about the problem

Bucket ID: bfc01dee1d3f338546e46fe89d568dad (1649566408387235245)

So far, my computer seems to be working all right, but the reliability rating is going down. I was wondering how I should fix this problem?

Thanks!

Answer 1

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

Could you try installing the latest cumulative update manually?

I would try installing the update manually:

http://catalog.update.microsoft.com/v7/site/Sea...

Download the following:

2018-03 Cumulative Update for Windows Server 2016 (1709) for x64-based Systems (KB4088776)

Repeat the same steps for the other two updates:

KB4088785 - Microsoft Update Catalog

https://www.catalog.update.microsoft.com/Search...

Follow instructions to install manually:

Learn how to manually install it:

https://www.groovypost.com/howto/manually-insta...

If you still continue to experience problems...

I recommend you block it until the next cumulative update is released. Many are reporting the same problem too and it looks like this update is buggy.

Is there an option or work around to block updates or hardware drivers that might cause problems?

Yes, Microsoft has released a KB update (KB3073930) that will let users block or hide Windows or driver updates.

You can download it at the following link:

https://support.microsoft.com/en-us/kb/3073930

or

http://download.microsoft.com/download/f/2/2/f2...

After downloading, launch it, click Next, wait while it detects pending Windows Updates.

Click the Hide Updates menu.

Scroll through the list then select then select the update. Check the box next to the update then click Next to confirm changes.

If you still want to troubleshoot the problem:

Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.

Open Start, type: CMD

Right click CMD

Click Run as administrator

Type each of the following then hit Enter

taskkill /f /fi "SERVICES eq wuauserv" (Do this multiple times)

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

rmdir C:\Windows\SoftwareDistribution\DataStore

rmdir C:\Windows\SoftwareDistribution\Download

When complete, hit Enter, then restart, then try updating again.

If that does not work..

1. Open Start, type: CMD

Right click CMD

Click Run as administrator

Type each of the following then hit Enter

Run these codes:

Net Stop bits

Net Stop wuauserv

Net Stop appidsvc

Net Stop cryptsvc

Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak

Ren %systemroot%\system32\catroot2 catroot2.bak

Net Start bits

Net Start wuauserv

Net Start appidsvc

Net Start cryptsvc

After running these commands, check if your issue is fixed.

Try this additional tips to see if they work:

Troubleshoot Windows Update Problems in Windows 10 Using These Five Tips

https://windows10.help/blogs/entry/23-troublesh...