Visual Studio Professional 2019 install - Issues when launching extracted application

Question

I am facing issues to reinstall the Visual Studio Professional 2019 (version 16.4). I installed it successfully and restarted my system. When I boot up again. Visual Studio just poped up its splash screen and didn't launch its UI. So, I decided to uninstall it and install it all again. When I started the reinstallation it shows me up the following log entries.

[2/17/2021, 22:36:20] === Logging started: 2021/02/17 22:36:20 ===
[2/17/2021, 22:36:20] Executable: C:\Users\diego\Downloads\vs_professional__1653961926.1613610886.exe v16.8.31005.135
[2/17/2021, 22:36:20] --- logging level: standard ---
[2/17/2021, 22:36:20] Directory 'C:\Users\diego\AppData\Local\Temp\e57f831ef76cf76c793f025e292a\' has been selected for file extraction
[2/17/2021, 22:36:20] Extracting files to: C:\Users\diego\AppData\Local\Temp\e57f831ef76cf76c793f025e292a\
[2/17/2021, 22:36:21] Extraction took 1.250 seconds
[2/17/2021, 22:36:21] Executing extracted package: 'vs_bootstrapper_d15\vs_setup_bootstrapper.exe ' with commandline '  --env "_SFX_CAB_EXE_PACKAGE:C:\Users\diego\Downloads\vs_professional__1653961926.1613610886.exe _SFX_CAB_EXE_ORIGINALWORKINGDIR:C:\Users\diego\Downloads"'
[2/17/2021, 22:36:26] The entire Box execution exiting with result code: 0x0
[2/17/2021, 22:36:26] Launched extracted application exiting with result code: 0xc0000374
[2/17/2021, 22:36:26] === Logging stopped: 2021/02/17 22:36:26 ===

Besides that, it didn't start up the Visual Studio setup wizard as before.
Making some internet researches I also tried to clear up %USERPROFILE%\AppData\Local\Temp and %ProgramData%\Microsoft\VisualStudio but still did not succeed on it.

Here are also my Windows Specifications

Edition Windows 10 Pro
Version 20H2
Installed on 2/17/2021
OS build 19042.804
Experience Windows Feature Experience Pack 120.2212.551.0

Could anyone help me out to solve it?

Answer 1

Hi @Diego de Sousa Oliveira ,

Welcome to Microsoft Q&A!

In addition to Visual Studio 2019, have you successfully installed other versions of Visual Studio before?

Please check if you have specialized anti-virus, app-blocker, or GPO phased permission software installed that maybe be blocking this installation. Suggest that temporarily disable them. Besides, clean up your %temp% folder.

Then, re-download the Visual Studio from Microsoft download page. Please right-click the execution file and run “Troubleshoot compatibility” to see if it helps unblock you.

Sincerely,
Anna

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Answer 2

Hi @Anna Xiu-MSFT

You nailed it! Basically, it was all about to run both installer and executable/shortcut (after installed) of VS 2019 with Windows 8 compatibility mode following the procedure that you've mentioned above.

Thanks a lot!