Deleted Program in Task Manager (Black Screen)

Question

So this isn't my problem, It is my friend's problem.

I was talking to him through Discord, and all of a sudden he said that his screen turned black. The task manager was still there, but that was the only thing he could see, everything else was black.

He said that he deleted something or stopped a program in Task Manager, but I don't know what it was.

Tried restarting the computer, but did not work. 

It would be great if someone knew this problem.

I hope I didn't miss something!

Answer 1

Hi Zylsa, tell your friend to try this:

Press and hold the Power Button for 5 - 10 seconds to perform a hard shut down

Start the PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Once in Safe Mode, backup your data if you do not already have a backup

Open Device Manager and check to make sure all your Drivers are up to date

Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

Choose to keep your files and apps, just your files or to keep nothing

Then start the Reset

Answer 2

Power on and off your computer three times

On the third time, your computer will boot into the Advanced Recovery environment

Click Advanced Options

Click Troubleshoot

Click Advanced Options

Click Startup Settings

Click Restart

Press (4) to Enable Safe Mode

Wait while Windows 10 starts in safe mode.

Log in

Boot to the Windows 10 desktop

Press Windows key + X

Click Device Manager

Expand Display adapters

Right click the current display adapter

Click Properties

Click Driver tab

Click Rollback driver if the option is available