Boot Error: 0xc000000d

Question

I keep getting the above error several times a week. It occurs when rebooting the pc, when pc wakes from sleep and sometimes when I am in the middle of something;  ie., surfing the web, watching videos.

Recovery

Your PC/Device needs to be repaired.

An unexpected error has occurred.

Error Code: 0xc000000d

You’ll need to use recovery tools. If you don’t have any installation media (like a disc or USB device) , contact your PC administrator or PC/Device manufacturer.

I have uninstalled and reinstalled Windows 10 from disc and from USB a handful of times each thinking maybe the installation media might be corrupted but still keep getting the error. This is what I am working with:

Dell Optiplex 380         Legacy Bios Mode     Bios Version/Date   Dell Inc. A07, 6/13/2012

Intel® Core™2 Duo CPU E7500 @ 2.93GHz       4GB Ram         64-bit x64-based processor

Windows 10 Pro        Version 1709            OS Build 16299.251

• I have 2 other Optiplex 380 towers with same specs which I have used for testing. I swapped Optiplex #1   hard drive (the drive with error code) to Optiplex #2 and it began to display the above error. Optiplex #1   has been running  without errors with Optiplex #2’s hardrive so I assumed the hardrive was the issue. I replaced the affected hardrive with a

Samsung 850 EVO 250 GB 3D V-NAND SATA 3.0 6.0 GB/s 2.5" Internal SSD and reinstalled Windows 10 Pro but still kept getting the errors. I switched the new

Samsung 850 EVO 250 GB 3D V-NAND SATA 3.0 6.0 GB/s 2.5" Internal SSD with Optiplex # 3’s hard drive and then began having the same errors with Optiplex #3 and Optiplex #2 has been running error free. At each step I have reformatted the drive and have done a clean windows install.

At this point I am assuming the issue is with Windows 10 Pro but would like to get some help if someone is having the same issue and has managed to resolve it. Everyone I have asked about my issue, and everything I have read online, recommends I repair my “Master Boot Record” using Windows recovery tools and/or installation media. Doing so is not difficult but having to go through the repair process several times a week is getting very annoying.

Answer 1

Hello,

This issue might be caused by an outdated firmware. We suggest that you upgrade you BIOS, contact your device manufacturer's technical support team for assistance on how to upgrade your BIOS.

Let us know how it goes for us to assist you further.