Updates are not Installing?

Question

Hello. I have a new computer running Windows 10. For the first 4 weeks it was installing updates perfectly fine, but for the last 3 weeks it keeps saying the updates failed. I'm worried the service(s) required might have been disabled by accident. (I was trying to follow a tutorial to disable vulnerable or wasteful processes.)

What typically happens:

-Computer says there are Updates and downloads them.

-When I go to Shut Down or Restart there is a message about Restart and Install Updates.

-Short blue screen of Windows shutting down, computer reboots.

-The settings say computer has failed to Install on date.

-(Process repeats again.)

These are the last 3 updates that have failed:

-Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)

-2017-10 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4041676)

-On demand download package (amd64,neutral-neu) 50

For some reason, this 1 installed:

-2017-10 Security Update for Adobe Flash Player for Windows 10 Version 1703 for x64-based Systems (KB4049179)

Answer 1

This concern that you have encountered may be due to a corrupted file or a misconfigured setting. In this case, we suggest to restore your computer to a system restore point.

As with earlier versions of Windows, System Restore allows you to ‘rewind’ your Windows installation to an earlier working state, without affecting your documents. This is possible because Windows automatically saves Restore Points when something significant happens, such as installing a Windows Update or a new application — the idea being that if it goes wrong, you can return to the last Restore Point (or an even earlier one) to turn back time and get things performing as they were previously.

Kindly follow the steps provided on the article below to perform a system recovery.

Recovery options in Windows 10

For any other concerns, don't hesitate to get back to us.

Regards.

Answer 2

I ran the elevated command prompt and followed those instructions. This was the errors that appeared:

-0x800F081F CBS_E_SOURCE_MISSING The source for the package or file not found.

-Error: 87 - The restorehealth1 option is not recognized in this context.

These are the warnings and errors from the Log file:

Line 47 - Warning               DISM   DISM Provider Store: PID=9944 TID=5560 Failed to Load the provider: C:\WINDOWS\system32\Dism\SiloedPackageProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 48 - Warning               DISM   DISM Provider Store: PID=9944 TID=5560 Failed to Load the provider: C:\WINDOWS\system32\Dism\MetaDeployProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 73 - Warning               DISM   DISM OS Provider: PID=9312 TID=10180 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect

Line 78 - Warning               DISM   DISM Provider Store: PID=9312 TID=10180 Failed to Load the provider: C:\Users\adamw\AppData\Local\Temp\331BDB33-975F-4249-8E1D-1A08F7285395\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 217 - Warning               DISM   DISM Provider Store: PID=8368 TID=8552 Failed to Load the provider: C:\WINDOWS\system32\Dism\SiloedPackageProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 218 - Warning               DISM   DISM Provider Store: PID=8368 TID=8552 Failed to Load the provider: C:\WINDOWS\system32\Dism\MetaDeployProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 243 - Warning               DISM   DISM OS Provider: PID=9668 TID=6608 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect

Line 248 - Warning               DISM   DISM Provider Store: PID=9668 TID=6608 Failed to Load the provider: C:\Users\adamw\AppData\Local\Temp\9BEFC72A-2213-48C3-A5A8-039F6965EC57\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 435 - Warning               DISM   DISM Provider Store: PID=6516 TID=7148 Failed to Load the provider: C:\WINDOWS\system32\Dism\SiloedPackageProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 436 - Warning               DISM   DISM Provider Store: PID=6516 TID=7148 Failed to Load the provider: C:\WINDOWS\system32\Dism\MetaDeployProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 461 - Warning               DISM   DISM OS Provider: PID=11236 TID=4792 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect

Line 466 - Warning               DISM   DISM Provider Store: PID=11236 TID=4792 Failed to Load the provider: C:\Users\adamw\AppData\Local\Temp\A6A7172C-5AEE-4219-9BBE-46261ED75C7C\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 634 - Warning               DISM   DISM OS Provider: PID=3088 TID=4216 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect

Line 639 - Warning               DISM   DISM Provider Store: PID=3088 TID=4216 Failed to Load the provider: C:\Users\adamw\AppData\Local\Temp\A67CE293-5041-4115-93F5-EB47E186B1BC\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 666 - Warning               DISM   DISM Provider Store: PID=3088 TID=4216 Failed to Load the provider: C:\Users\adamw\AppData\Local\Temp\A67CE293-5041-4115-93F5-EB47E186B1BC\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 715 - Info                  DISM   DISM Package Manager: PID=3088 TID=10092  Error in operation: source for package or file not found, ResolveSource() unsuccessful. (CBS HRESULT=0x800f081f) - CCbsConUIHandler::Error

Line 716 - Error                 DISM   DISM Package Manager: PID=3088 TID=4216 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)

Line 717 - Error                 DISM   DISM Package Manager: PID=3088 TID=4216 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg

Line 718 - Error                 DISM   DISM Package Manager: PID=3088 TID=4216 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f081f)

Line 719 - Error                 DISM   DISM Package Manager: PID=3088 TID=4216 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg

Line 720 - Error                 DISM   DISM Package Manager: PID=3088 TID=4216 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)

Line 721 - Error                 DISM   DISM Package Manager: PID=3088 TID=4216 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)

Line 792 - Warning               DISM   DISM OS Provider: PID=8408 TID=10964 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect

Line 797 - Warning               DISM   DISM Provider Store: PID=8408 TID=10964 Failed to Load the provider: C:\Users\adamw\AppData\Local\Temp\BD7BC07B-B943-4E1A-841C-E9E6D773ADBD\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

Line 824 - Warning               DISM   DISM Provider Store: PID=8408 TID=10964 Failed to Load the provider: C:\Users\adamw\AppData\Local\Temp\BD7BC07B-B943-4E1A-841C-E9E6D773ADBD\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

I don't really understand what any of that means, or how to resolve it. Any ideas?

Answer 3

Thank you for your response. If the first solution did not work for you, we suggest to run the Windows Update Troubleshooter to check and scan for corruption errors during the update. To perform the task, kindly follow the steps provided on the article below:

Fix Windows Update errors by using the DISM or System Update Readiness tool

For any other concerns, don't hesitate to get back to us.

Regards.

Answer 4

I ran the Troubleshooter, and now this update was successful:

-Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243) (twice, actually)

This update is still failing though:

-2017-10 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4041676)

From yesterday's timestamp, it would appear that this update hasn't tried to run again since yesterday:

-On demand download package (amd64,neutral-neu) 50

Answer 5

Hi Adam,

If a Windows 10 component is not working or behaving the way it is supposed to, what you need to do is simple – run Windows 10’s Troubleshooting utility. To do this, simply click on the article below and follow the steps provided.

Windows Update Troubleshooter

For any other concerns, don't hesitate to get back to us.

Regards.