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Hello,
application has generated an exception that cannot be handled Process ID=0x21f8 (8696), Thread ID=0x21d4 (8660). I get this error now when trying to ring up transactions with our POS system. It is a proprietary RMS used for retail business. There was a recent cumulative update to windows and now it is not working. The application is just crashing when you try to make a transaction.
Thanks!
Chris
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Which version of Windows 10 is currently installed? See how to verify:
https://answers.microsoft.com/en-us/windows/wik...
Which version and edition Windows did you originally upgrade from?
Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro
Have you tried installing the application in compatibility?
Which version of Windows you last had it working on?
Step 1: download Windows 10 1703 from the following link:
https://tb.rg-adguard.net/index.php?sid=74a7cf5...
Step 2: create a bootable copy
https://answers.microsoft.com/en-us/windows/wik...
then perform a repair upgrade:
Which version of Windows 10 is currently installed? See how to verify:
https://answers.microsoft.com/en-us/windows/wik...
Which version and edition Windows did you originally upgrade from?
Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro
Have you tried installing the application in compatibility?
Which version of Windows you last had it working on?
I am running Windows 10 (OS Build 15063.726)
It was working on Windows 10 prior to a cumulative update that happened November 28th-29th.
It stopped working after that. The application is working, it just crashes when you try to run a transaction.
Thanks!
Chris
