Thanks Greg, the problem is now resolved,
Getting message" windows does'nt have a network profile for this device" when trying to connect wirelessly to a new printer.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Can't add new printer on my laptop due to the above message.
Windows for home | Windows 10 | Internet and connectivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2017-11-05T04:52:44+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 90%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Greg Carmack 24,770 Reputation points Volunteer Moderator2017-11-05T00:30:30+00:00 Hi Bob. I'm Greg, a volunteer and 8 year Windows MVP here to help you.
The problem is normally due to a Public network being set for the PC. See here: http://www.dummies.com/computers/operating-syst...
If it's a wireless printer you can use the printer's wireless and not Windows to avoid this. Run or re-run the installation software and set the printer up as a wireless printer.
If there are any further problems let me know and I'll provide steps for cleaning out old printer drivers to clean install the printer which works better and lasts longer.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.