Display lowered

Question

Suddenly my display & resolution lowered and now the display doesn't take up the whole monitor (There is black space on both sides of the monitor). The resolution it used to be set at is no longer an option. Restoring to an earlier date only worked for a moment, then the screen suddenly changes again and then I'm notified that updates will be installing soon. From what I can figure out, a display driver is not updating properly or something?? I am stumped. I want to use the full size of the monitor! Most frustrating. Whatever is updating does not fix the problem. Can anyone help? The restore previous adapter in Device Management is greyed out.

Answer 1

Option 1.Try Rolling back if you have an option:

See DaveM and Sumit Dhiman2 posts:

https://answers.microsoft.com/en-us/windows/for...

Option 2. Remove AMD drivers completely and Install the legacy ones from the AMD site:

What you need to do:

1. Uninstall everything of AMD using this: http://support.amd.com/en-us/kb-articles/Pages/... and reboot
2. Reboot.
3. Make sure your device manager shows Microsoft Basic Display adapter.
4. Download the legacy driver from here(You might have to do a bit of exercise to locate the driver:

http://www.support.amd.com/en-us/download

5.Run the Setup and you should be good to go.

Option 3: See if Windows itself has some history of the Older Driver:

Solution by Ken-C here:

https://answers.microsoft.com/en-us/windows/for...

Please note all the steps need temporarily disabling of Windows update or driver updates so that newer driver doesn't install automatically.

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Why did this happen?

http://www.yourwindowsguide.com/2017/11/is-your...

Answer 2

Option 1:

Open Start > Settings > System > Display

Make sure recommended settings are selected for Scale and Layout and Screen resolution.

Another thing you can try:

uninstall your display driver then restart

Boot to the Windows 10 desktop

Press Windows key + X

Click Device Manager

Expand Display adapters

Right click the current display adapter

Click Properties

Click Driver tab

Click Rollback driver if the option is available

If not

Right click the current display adapter

Click Uninstall

Exit Device Manager

Restart

If that does not work, try performing a system restore before this problem occurred.

I recommend you uninstall the KB4048955, KB4048954 (Windows 10 1703)

Microsoft issued an update for several versions of WIndows 10: KB4048954, KB4048955 that has caused issues with display drivers. If you know the make and model of your computer, you can try manually reinstalling the driver from the manufacturers website for your video driver.

Press Windows key + R

Type: appwiz.cpl

Hit Enter

Click View installed updates

Select the recent update

(This is the update you want to uninstall KB4048955)

Right click it then click uninstall.

Restart then see if stability is restored.

The update might try to install again. So, try blocking it.

Is there an option or work around to block updates or hardware drivers that might cause problems?

Yes, Microsoft has released a KB update (KB3073930) that will let users block or hide Windows or driver updates.

You can download it at the following link:

https://support.microsoft.com/en-us/kb/3073930

If its the icons and toolbars, then Go back to Start > Settings > System > Display

Click in the Scale and layout list box, try another scale such as 125 to see if that works or play around with custom scaling.

Option 2:

Perform a repair upgrade

http://answers.microsoft.com/en-us/insider/wiki...

Answer 3

Hello,

See if suggestions mentioned here helps you:

https://www.kapilarya.com/fix-display-broken-af...

Let us know if this helps!

Answer 4

Hi John, this is widely reported at the moment!

The Fix: your Display Driver will need rolling back . . . Windows Update has lately been installing incorrect display drivers . . .

Open Device Manager (accessible by right clicking your Start Button)

Expand the Display Adapters Section

Right click your graphics card, choose properties

On the Driver Tab, click 'Roll back Driver'

Close Device Manager and restart your system

If rollback is greyed out, click the link below and read Ken C's second reply for a fix:

https://answers.microsoft.com/en-us/windows/for...