Camera

Question

I attempted to use the camera on my laptop that has Windows 10 and gives me an error message: 0xA00F42(0fC00DABAE000)

It worked fine about three weeks ago and now all of a sudden it does not work.

Answer 1

I tried it twice and I broke down and bought a new web cam that I should have next week. Its very disappointing that Windows 10 continues to struggle on this laptop, but it works on my tablet.

Answer 2

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Which version and edition Windows did you originally upgrade from?

Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro

Answer 3

Its an HP Pavilion with Windows 10 and the camera worked fine about 2 to 3 weeks ago.

Answer 4

What is the make and model of your computer?

Press Windows key + X

Click Device Manager

Expand Cameras

Right click the camera, then click Uninstall

Note: If you don't see it under cameras, look under Imaging devices.

Exit device manager then restart.

Windows 10 should redetect it then reinstall it.

Check if the camera is working again.

If you have a third party Antivirus utility installed, please remove it.

Also check the manufacturers website for updated driver.

Option 1. Press Ctrl + Shift + Esc or right-click empty space on the toolbar.

Open “Task Manager” and go to the “Processes” tab.

Carefully analyze what programs are currently running in the background of the system.

If you found an app that uses Camera, for example, Skype running in the background, click it, and select “End Task.”

Option 2. Try a Clean Boot

Click “Windows key” and type msconfig.

Click “System Configuration” and open “Services” tab.

Mark “Hide all Microsoft services” box and select “Disable all.”

Open “Startup” tab and click “Open Task Manager.”

Click on each startup item and select “Disable.”

Close Task Manager and click “OK” on the System Configuration window.

Reboot the system.

If Clean Boot helped to fix error, we would recommend you to enable apps one by one. After each enabled app, check if the Camera is working. This way, you will isolate the problematic application.