Option 1: Run Windows App troubleshooter
Windows Key+X
Click Settings
Click Update & security
Click Troubleshoot
Scroll down to the bottom
Click Windows Store Apps
Click Run the Troubleshooter
Option 2: Reset Windows Store
- Press Windows key + X, and click on Command Prompt (Admin). If prompted for an administrative password, kindly provide the password
- Type WSreset.exe and click Enter.
- Restart Windows store.
- Repeat steps 1 to 3 few times, launch Store App
Option 3: Create a New User Account and login with this new User Account
- Press Windows key + I to open up Settings.
- Head to Accounts and choose Family & Other Users.
- Select Add someone else to this PC under Other Users.
- Select I don't have this person's sign-in information.
- Select Add a user without a Microsoft account.
- Create the user and select Next.
- Make the new account an administrator account.
- Under Other users, select the new user account you created, and then select Change account type.
- Select Administrator, and then select OK
Option 4: Check your Antivirus
Update your AV to the latest
Temporarily uninstall / disable AV
Option 5: Run Windows Update Troubleshooter
- Type Control in Windows Start Search
- Click Control Panel
- Change View by from Category to Large Icons/Small Icons.
- Click on Troubleshooting and then select View all.
- Select Windows Update and follow the on-screen instructions.
Option 6: Reregister Store App
Type Powershell in Windows Start Search box
Right click on Powershell and Run As Administrator
Copy following and paste into Powershell and hit Enter
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
Option 7: Reset Software Distribution Folder
Disconnect from internet - Both wifi and wired
Restart your computer
Type Cmd in Windows Start Search Bx\ox
Right click on Cmd > Run As Administrator
Copy and paste following one by one and Enter
taskkill /F /FI "SERVICES eq wuauserv" (do this multiple times)
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
rmdir C:\Windows\SoftwareDistribution\DataStore
rmdir C:\Windows\SoftwareDistribution\Download
When complete, Enter, then reboot the computer > Try downloading again.
Option 8: Run SFC and DISM
Open Start, type: CMD
Right click CMD
Click Run as administrator
Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Also run the System File Checker utility:
Open Start, type: CMD
Right click CMD
Click Run as administrator
At the Command Prompt, type: sfc/scannow