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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1036
Additional information about the problem:
BCCode: 119
BCP1: 0000000000000001
BCP2: 000000000000FD76
BCP3: 000000000000FD79
BCP4: 000000000000FD77
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\031518-14180-01.dmp
C:\Users\PC\AppData\Local\Temp\WER-171491-0.sysdata.xml
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Alexis,
A blue screen error is also called a stop error that occurs if a problem causes your computer to shut down unexpectedly. There are certain steps that you can do to troubleshoot this issue. Kindly follow the methods provided by Malkeleah on this linkand see if it resolves your concern.
Get back to us of you need further assistance.
