Windows 10 Startup problem

Question

Hello.  I'm trying to boot my computer using a Windows 10 recovery disk.  I can get to the troubleshooting page, and when I try System Restore or Startup Repair, it asks to choose a target operating system.  The only option is Windows 10, but when I click on it, I get the message "This option is not supported on the operating system you've selected."  Up until today, I've been able to do system restore and startup repair using the same recovery disk whenever my computer crashes.  But today, for the first time, I had to choose a target operating system and got that error message.  Does this have something to do with the automatic windows update that took place a couple months ago?  If so, do I need a new recovery disk, or is there some other way to fix the problem?

Answer 1

You probably need to download and create a bootable copy, then try repair again. Learn how:

Go to a working computer, download, create a bootable copy, then perform a clean install.

	Step 1: How to download official Windows 10 ISO files 

	[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)

Step 2: follow the steps to perform repairs:

https://www.groovypost.com/howto/fix-windows-10...

Answer 2

Using the reinstall media you created, I recommend you perform a custom install:

http://answers.microsoft.com/en-us/insider/wiki...

Answer 3

Thank you for the tips.  I was able to get into troubleshooting and startup repair with my recovery disk, finally, but the PC couldn't repair itself, and the other troubleshooting options didn't work either.  I don't have a restore point for system restore, and I couldn't get into safe mode (when I restart the computer, there's only a blinking cursor).  There's no option at all for resetting the PC.  Is there anything else to be done?

Answer 4

Thank you for the tips.  I was able to get into troubleshooting and startup repair with my recovery disk, finally, but the PC couldn't repair itself, and the other troubleshooting options didn't work either.  I don't have a restore point for system restore, and I couldn't get into safe mode (when I restart the computer, there's only a blinking cursor).  There's no option at all for resetting the PC.  Is there anything else to be done?

Answer 5

Hi Steve, have you tried getting into the WinRE by this method, perhaps you won't be asked to choose a Target OS . . .

Start PC, just as the manufacturers logo disappears and Windows attempts to load, press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Once in Safe Mode, backup your data if you do not already have a backup

Open Device Manager and check to make sure all your Drivers are up to date

Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

Choose to keep your files and apps, just your files or to keep nothing

Then start the Reset