Windows 10 - Script Error popping up every time I start or restart my computer

Question

So every time i start up my computer i get an error. I also tried going to the location of what the error says and it says "Microsoft Update" and when i try to open it it just gives me the same error message. The problem doesn't actually seem to effect anything while in use but just a bit annoying and causes a slow startup. If there is a fix for this that would be great.

Answer 1

How did you try to open it, double click?

Instead, right click and Open with Notepad.

I don't have that file so I can't tell what it is supposed to have in it.

But the message says when Update tries to read the file it finds 2 lines and has a problem with what it finds at the start of line 2. So if you can edit the file in notepad and tell us what is there, then we can make a start.

The location of this file means that is it is something that will run automatically at startup. Presumably to trigger an update.

Answer 2

Yes, you should delete this startup file.

I can't guarantee this is the only remaining piece of it, but deleting this file will stop this specific error message.

Simply deleting files you can find is usually not enough to cleanup malware that has been, run or installed. "Well written" malware will hide itself, and restore itself after being deleted.

You should run you anti-malware program in a full/deep scan. You may even want to see if you can find another anti-malware program that is known to clean this specific malware program up.

Answer 3

Do you have a program called RC7.EXE on your desktop?

The first question I have is what is this file? Recently there was a file with this name has been identified as malware. This page describes it, including its SHA256 fingerprint.

https://www.hybrid-analysis.com/sample/c8e3a656...

So at this point, unless you explicilty know what that RC7.EXE file does it would be a good idea to check the SHA fingerprint. This page:

https://hash.online-convert.com/sha256-generator

can generate a SHA code so you can compare it to the one for the known bad file.

In other words, there is a chance you missed being hit by malware, by the skin of your teeth.

I'm wondering about those triple quotes. That is not a syntax I recognize. Most times the first pair would be read as a null/blank entry, but there should be a space between the next pair. So, if you have confirmed that the RC7.EXE file really is safe to run, you could make a copy of the file and edit it to remove the extra quotes.Then restart the computer and see what happens.

Answer 4

this is all its got

Answer 5

OMG Your right. I downloaded a program called RC7 and i found out that it was malware and i deleted it everywhere i could find it. But i must of just accidentally never deleted this. Do you think i could just delete this and it would fix it all? I think that maybe im getting the error is because its trying to run something that i already deleted?