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Window Application Error

Anonymous
2018-01-31T23:44:44+00:00

I just got a new computer and after I got it set up an update for windows 10 came up so I did the update. I'm not sure if it finished the update because a windows application error came up. The message was, the exception unknown software exception (0xc06d667e) occurred in the application at location 0x0000000076DB08B2. Would you please help me with this, the error message will not go away and I'm not sure how to fix it.  Thank you.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-02-01T02:59:49+00:00

Hi Collins,

For us to properly isolate the issue with updating your computer, we would like to know what troubleshooting steps have you done so far to resolve this.

This issue might occur due to a software conflict. Windows Updates are necessary to improve your computer's performance. It also keeps your system patched and secured from any malicious attempts to gain access and seize control of your computer. As an initial troubleshooting to resolve this, we suggest that you download and run the Windows Update Troubleshooter.

We look forward to your response.

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