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surface does not detect bluetooth mouse

Anonymous
2018-03-06T16:04:41+00:00

suefacepro 4 does not detect bluetooth mouse

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-03-06T19:08:15+00:00

Hi Sheila,

Undetectable devices are one of the common issues that we encounter when using Bluetooth connection. To troubleshoot Bluetooth issues, please follow these steps:

  1. Select the Start button, then select Settings > Update & security > Troubleshoot.
  2. Under Find and fix other problems, select Bluetooth > Run the troubleshooter.

Please check the articles below on how to connect a Bluetooth device and fix Bluetooth problems in Windows 10.

Connect a Bluetooth device

Fix Bluetooth problems in Windows 10: FAQ

Let us know if you need further assistance.

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