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Anonymous
2018-01-08T06:41:12+00:00

Hello, I had found something on my Windows 10 64bit pc that I have no idea on what it is or what's it for? I had Googled it and it showed that it is from Samsung. Even though I'm not on a mobile phone and I do not even have a samsung phone? So why is it on my pc? 

Thank's.

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2018-01-08T11:23:12+00:00

    Hi Phillip,

    If you are not aware on the presence of this program and you are not using it, you can remove it on your computer. Removing it also give you more storage space. To address your concerns with this program, we’d like to ask you a few questions:

    • What is the make and model of your computer?
    • Do you have other users that are using your computer?
    • Do you have a password on your computer?
    • Can we have a screenshot of this program? This will give us an idea about it.
    • Can you check the Control Panel if this program was formally installed on your computer?
    • What were the recent changes made on your end before you noticed that it was installed on your computer?

    In addition, you can visit this link: Repair or remove programs in Windows 10 to know how you can remove it.

    Get back to us once you provide us these additional information.

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