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Good Day,
We are experiencing a problem with Users running Windows 10 Pro that are connected to a domain enviroment where Folder Redirection is Setup (Desktop and My Documents redirected to server)
When the users turn on their notebooks and try and work from home all their Icons are Missing and they are prompted for Windows Credentials, we have entered the users credentials correctly and the credential popup still appears
The Issue started in December 2017 after windows Updates, not sure if Microsoft Changed anything but before the Update everything was working perfectly
All servers are running Server 2012 R2 and 2016
No IP v6 enabled
Direct Access also not enabled
Offline Folders Enabled yes
Problem seems to happen when computer starts up with internet connection, if it starts up with no internet connection it works
Computers also don't seem to be saving Credentials in the credential Manager, If credentials are entered manually in Credential manager Problem seems to be fixed for a day and then Windows removes the credentials again
Not sure if i'm missing anything but if anyone can help would really appreciate it
[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi Gerhardt,
For better assistance with icons disappearing with Folder Redirection setup, we recommend that you post your issue on **TechNet**since this problem will require some advanced diagnostic tests and troubleshooting.
You can post you issue under Windows Server > Windows Server 2012 General.
Let us know if you have any other concerns.
