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windows hello setup windows no open

Anonymous
2018-03-17T17:42:15+00:00

windows hello setup windows no open . when I press to set up  the window appears and disappears

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-03-17T18:32:52+00:00

    If this is Professional or Enterprise Edition do the following.

    Go to search and type gpedit.msc

    Then go here

    Computer Configuration/Policies/Administrative Templates

    .../Windows Components/Windows Hello For Business/ Use biometrics => Enabled

    Make sure bio metrics is enabled.

    https://community.spiceworks.com/how_to/123490-...

    If that doesn't work this maybe an issue with a system file being corrupt.

    You can try a couple things.

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In Command prompt type sfc /scannow and press enter.

    Restart the computer.

    If that doesn't work then try this,

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In the Administrator: Command Prompt window, type the following commands.

    Press Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.

    To close the Administrator: Command prompt window, type Exit, and then press Enter.

    Restart your computer.

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  2. Anonymous
    2018-03-20T20:22:00+00:00
    1. Reset Facial Recognition and/or Fingerprint Options

    Press Windows key + I to open Settings.

    Click Accounts and select Sign-In options.

    Locate Fingerprint or Facial Recognition options and click Remove under them.

    After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition.

    Reboot your PC if needed.

    1. Modify Group Policy Settings

    Creators Update might have modified some of the crucial settings of Group Policy. Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality.

    Pres Windows key, type gpedit, and press Enter.

    Click on Computer Configuration and open Administrative Templates.

    Select Windows Components and open Biometrics.

    Click on Facial Features and right-click on Configure enhanced anti-spoofing option.

    Select Edit and disable the Configure enhanced anti-spoofing feature.

    Reboot your PC.

    1. Update drivers

    If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. To fix that, try to update the corresponding drivers:

    Right-click on Windows key and select Device Manager.

    Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them.

    Select Remove driver software and wait for the removal to be finished.

    Repeat the removal with all Windows Hello related drivers and then reboot your PC.

    Once done, open Device Manager, click Action -> Scan for hardware changes.

    The system should automatically detect and reinstall the drivers.

    Credit: Lucia Danes sourced by MVP, Greg Carmack

    If the problem persists, perform a repair upgrade:

    http://answers.microsoft.com/en-us/insider/wiki...

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  3. Anonymous
    2018-03-19T11:33:38+00:00

    We have tried the simple troubleshooting steps.

    Now it is up to you to do the repair upgrade.

    Link provided on how to do that.

    https://answers.microsoft.com/en-us/windows/for...

    Let me know if you have any further questions and how you make out.

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  4. Anonymous
    2018-03-19T05:32:39+00:00

    If this is Professional or Enterprise Edition do the following.

    Go to search and type gpedit.msc

    Then go here

    Computer Configuration/Policies/Administrative Templates

    .../Windows Components/Windows Hello For Business/ Use biometrics => Enabled

    Make sure bio metrics is enabled.

    https://community.spiceworks.com/how_to/123490-...

    If that doesn't work this maybe an issue with a system file being corrupt.

    You can try a couple things.

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In Command prompt type sfc /scannow and press enter.

    Restart the computer.

    If that doesn't work then try this,

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In the Administrator: Command Prompt window, type the following commands.

    Press Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.

    To close the Administrator: Command prompt window, type Exit, and then press Enter.

    Restart your computer.

    still same problem ,have other way to fix ?

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