Getting Windows Update Error 80072EFE on Windows 7 ultimate.

Question

Tried all the suggestions I can find, updated Windows Defender, stopped Windows Firewall, Maid sure no VPN.  This is a DELL Inspiron 1501 with AMD Turion 64 processor.

Ran diagnostic tool and getting the following.

I can't seem to get beyond this does anyone have an idea how to fix this

Answer 1

Hi David,

The issue may be caused by an improper Windows Update installation. For example, a Windows Update installation interrupted by a crash may result to a corrupted system file. A third-party program conflict can also be the reason for this error.

Let us narrow down the possibilities why your PC encountered this issue. You can follow the troubleshooting steps below:

1. Temporarily disable your antivirus program before running the Windows Update.
2. Visit the article on how to perform a clean boot in Windowsand follow the steps provided under the Windows 7 and Windows Vista section This helps eliminate software conflict that occurs when you install a program or an update. You may also determine what conflict is causing the issue by performing this method.
3. Fix Windows Update errors. Since you are using Windows 7, you can do this by running the Windows Update Troubleshooter. To download the Windows Update Troubleshooter, click on this **link**.
4. Restart your computer for the changes to take effect and try updating Windows again.

Note: After doing the steps above, you can enable your antivirus program again.

Keep us posted if you encounter any challenges along the process.