A problem in win 10 update

Question

A problem in win 10 update

hamed khodakarim 1

Hi ! I want to update my windows 10 to latest version . But I have a problem when it is installing , this window appears ![69751-us-1.jpg][1] ![69682-fdfdf.jpg][2] [1]: /api/attachments/69751-us-1.jpg?platform=QnA [2]: /api/attachments/69682-fdfdf.jpg?platform=QnA I searched in app center and in my files , i dellited every things named : virtualbox , but it does not changed ! What should i do ? thanks

Jenny Feng 14,291 Reputation points

2021-02-22T08:17:10.23+00:00

@hamed khodakarim
Hi,

Just checking in to see if the information provided was helpful.

If the reply helped you, please remember to accept as answer.
If no, please reply and tell us the current situation in order to provide further help.
Jenny Feng 14,291 Reputation points

2021-02-25T02:56:49.487+00:00

Hi,

We have not get information from you for several days.
Any update for your issue?

If the reply is useful for you, please accept as answer.
If you have any other confuse, please reply to us directly.

1 answer

Your answer

Jenny Feng 14,291 Reputation points

2021-02-22T08:17:10.23+00:00

@hamed khodakarim
Hi,

Just checking in to see if the information provided was helpful.

If the reply helped you, please remember to accept as answer.
If no, please reply and tell us the current situation in order to provide further help.
Jenny Feng 14,291 Reputation points

2021-02-25T02:56:49.487+00:00

Hi,

We have not get information from you for several days.
Any update for your issue?

If the reply is useful for you, please accept as answer.
If you have any other confuse, please reply to us directly.

Answer 1

@hamed khodakarim
Hi,
What method did you use to update? At what stage did the error occur?
The fastest way to get the upgrade is through Media creation tool or ISO file.
Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen:
https://www.microsoft.com/en-us/software-download/windows10

This will save your files and apps while bringing you up to the latest version by the most stable method. It will also bring all of your Updates current and solve most problems since it reinstalls Windows.

Hope above information can help you.

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A problem in win 10 update

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