Table-windows ink compatibility problems

Question

I have a intuos comic tablet that used to work fine on my windows 8.1 laptop. but since i bought my new computer that runs windows 10 i have been experiencing problems. my main problem is that my tablet does not properly register my right click command. in other words where ever i register a command on my tablet the right click button it doesnt properly register it. It very rarely does register when i use a program like google chrom, but never in photoshop, which is my main drawing program. I have tried countless ways to fix this problem like:

• reinstalling driver

-installing older version driver

-restarting wacom professional service

-using a different usb port

-creating one of those PsUserConfig. txt files in photoshop settings

and the only thing that seems to help is disabling windows ink, after witch the rightclick button works perfectly and i even stop experiencing slight lags that i usually do, however as a result of this i also lose pen preassure sensitivity. i tryed to fix this by changing the preassure compatibility option in the wacom desktop center but it also didnt help.

ps. my windows is windows 10 pro

Answer 1

I only now noticed that the update is not going thru properly. I did update my sytem 2 days ago however it seem it didnt work. now when i try to update it i get this error message.

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024a105)

i also just noticed this in history

but the version is still 10.0.16299 build 16299

Answer 2

Hi,

We need to ask you the following questions so we can help you with your concern:

• What is the version build of your Windows 10 Pro?
• Have you already updated your Windows version to the latest 1709 Windows Fall Creators Update?
• Have you also updated all the drivers on your computer, not only the driver of the tablet and pen?

We will be waiting for your response.