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error code )x800700c1

Anonymous
2018-02-14T14:35:42+00:00

i keep getting the above code it tells me to contact yourselves

Windows for home | Windows 10 | Windows update

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  1. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-02-14T16:39:49+00:00

    Tony, you ran a Repair Install already?

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  2. Anonymous
    2018-02-14T16:31:31+00:00

    hi thanks for your help but nothing seems to work

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  3. Sumit 43,806 Reputation points Volunteer Moderator
    2018-02-14T16:08:24+00:00

    Hello,

    Try resetting Windows updates using an automatic script. See:

    http://www.yourwindowsguide.com/2015/12/windows...

    Make sure you run the script as an administrator.

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  4. Anonymous
    2018-02-14T15:50:41+00:00

    Where in Windows 10 are you seeing this error message?

    Try these first to see if they work:

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth

    Also run the System File Checker utility:

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    At the Command Prompt, type: sfc/scannow

    This will check for any integrity violations

    Restart your system

    If its while attempting a backup...

    File History, System Image, Backup and Restore in Windows 10 are partially broken and they are not being actively maintained or developed. Microsoft is planning to remove them in a future release. You are seeing the effects of this. You should switch to a third party solution such as Macrium Reflect (Free).

    Learn more: https://www.groovypost.com/howto/create-windows...

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  5. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-02-14T14:39:04+00:00

    Hi Tony. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

    Is this happening when you attempt to Update? If so there is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/...

    If this doesn't help go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most through way, then step 10 to check for damaged System Files. Then continue with the other steps.

    If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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