Changing volume and opening certain programs crashes sound and videos

Question

Now, the title sounds a bit odd, and it is.

My computer has started doing some weird things lately, it stops sound from certain apps completely and crashes youtube videos when I either change the volume on my laptop or open certain programs.

List of what causes the crashing

• Changning or muting the sound on my laptop
• Opening Fruity Loops Studio (a music production app)
• Closing my laptop by folding it together (like laptops are supposed to)

List of what crashes:

Youtube videos (all of them)

Minecraft sound

Discord sound and speech

Spotify temporary sound crash (comes back after a second or two)

Fruity Loops Studio sound and ability to play the song at all

That's all the ones I could remember off the top of my head

There is something odd going on and I have no idea what is wrong. it keeps getting worse

PS: I put the Question in devices and driver because I had to choose a topic, I don't know if it's the drivers that are failing

Moved from: Windows / Windows 10 / Devices & drivers / PC

Answer 1

Thanks for replying Jennifer.

I found a setting that helped make the crashing less frequent.

Changing my sound sample-rate seemed to lessen the problem, but it didn't make away with it completly :(

Sadly, i can't go on trying to locate the issue because my PC had it's SSD crash on me a few days ago. But if my solution helps anyone i'd be happy to know

For anyone having the same issue, try chaning the sample-rate by going to: settings > sound > (currently used speaker) > advanced > Defalut Format.( I changed mine to the lowest setting to be sure.)

Answer 2

Hi Kasper,

After checking every detail on your post,  it seems that all the apps affected that are online. There is a possibility that the issue is due to an outdated sound driver or changes that were recently made on your PC. For us to better assist you, we would like to request for additional details. Please answer the following:

• What is the current build and version of your Windows 10 PC?
• Are you also having the same issue when playing music offline?
• Can you tell if there have been any recent changes made or installed updates prior to the issue?
• What troubleshooting steps have you tried so far?

We will wait for your response.