Hi,
The blue screen error that you are getting can occur due to several reasons such as a corrupted driver, corrupted/missing system files, etc. To resolve your concern, we recommend that you update your laptop's drivers. To do so, kindly follow the steps in
this article: Update drivers in Windows 10. To be sure that there are no corrupted/missing system files on your computer, we recommend that you run the
System File Checker tool and the **Deployment Image Servicing and Management tool.**The System File Checker tool and the Deployment Image Servicing and Management tool check if there are corrupted system files on your computer. If the
System File Checker tool detects incorrect, corrupted, or damaged system files, it replaces them with the correct file versions. If it cannot repair the issue, the
Deployment Image Servicing and Management tool will try to fix as many errors as possible. To run the said tools, kindly follow the steps in this article:
System file check (SFC) Scan and Repair System Files & DISM to fix things SFC cannot. Remember to thoroughly read the instructions.
NOTE: If the issue still persists after trying the troubleshooting steps that we have provided, kindly try the ones that you haven't tried yet in this article:
Troubleshoot blue screen errors.
Don't hesitate to reach out to us if you need further asssitance with your concern.