Multiple Attempts Required to Access Host vis NetBIOS Name

mlavie 96 Reputation points
2021-02-18T23:02:23.147+00:00

Hi,

First of all - this is my first time in the new Q&A site, and I feel totally lost. If there is a better place to post my question, please tell me!

And to the point:

I have a Windows Domain, running Windows Server 2019 and Windows 10 - all with latest updates.
I have two domain controllers - each a VM on 2 separate Hyper-Vs.

All hosts on the LAN have no problem seeing each other through Network browsing, and can access each other with \MyNetBIOSName and \ \MyNetBIOSName.mydomain.com

Except ... for one one - one of the 2 Hyper-Vs. If another host tries to access it with \server01.mydomain.com, it works. But if it tries \server01, I get the dreaded "network path not found". If I try again and again for maybe 20 seconds, \server01 eventually connects successfully. This is a relatively new problem - perhaps in the last month.

TIA for any help.
mlavie

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
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Accepted answer
  1. mlavie 96 Reputation points
    2021-02-28T11:31:19.027+00:00

    Hi CandyLuo,

    I finally solved this. I don't know how it happened, or why it matters - but:

    I was going crazy trying to debug this. So I finally started comparing the problematic server contoso026 with an essentially identical server in the network which also has 2 NICs because it's a Hyper-V server, etc.

    After hours of comparing, I saw that contoso026 had SMB1/CIFS installed, whereas no other server or laptop in the network had SMB1/CIFS installed. I have no idea who/why/when SMB1/CIFS was installed. In any case, I uninstalled it, and the problem disappeared.

    Problem Solved.


5 additional answers

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  1. Anonymous
    2021-02-19T02:39:19.697+00:00

    Hi ,

    Would you please post the result of running ipconfig/all at the command prompt on the computer to let us know the machine’s configuration?

    Also please run the following command and then post the results:

    >Nslookup server01.mydomain.com  
    
    >Nslookup server01  
    
    >NSlookup  
    >set d2  
    >server01  
    

    Note: since this is a public forum, everyone could view your information, please remove private information that might leak your privacy.

    Best regards,

    Candy

    --------------------------------------------------------------

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  2. mlavie 96 Reputation points
    2021-02-19T08:51:20.79+00:00

    Hi CandyLuo,

    In the mean time, I tried changing the problematic server's IP address and host name, but it didn't help.

    You didn't specify if I should run this on the problematic server, or one of the other hosts. So I ran it on both. The results all appear to be correct.

    Run on the problematic server consoto026

    PS C:\Users\administrator.contoso> ipconfig /all
    
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : contoso026
       Primary Dns Suffix  . . . . . . . : contoso.org
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : contoso.org
    
    Ethernet adapter Ethernet:
    
       Connection-specific DNS Suffix  . : contoso.org
       Description . . . . . . . . . . . : Realtek Gaming GBE Family Controller
       Physical Address. . . . . . . . . : E0-D5-5E-C5-3D-41
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::c989:3c5c:78f2:2cc9%6(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.1(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 192.168.1.254
       DHCPv6 IAID . . . . . . . . . . . : 98620766
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-23-86-00-CC-E0-D5-5E-C5-3D-41
       DNS Servers . . . . . . . . . . . : 192.168.1.6
                                           192.168.1.4
       NetBIOS over Tcpip. . . . . . . . : Enabled
    PS C:\Users\administrator.contoso> nslookup contoso026.contoso.org
    Server:  contoso033.contoso.org
    Address:  192.168.1.6
    
    Name:    contoso026.contoso.org
    Address:  192.168.1.1
    
    PS C:\Users\administrator.contoso> nslookup contoso026
    Server:  contoso033.contoso.org
    Address:  192.168.1.6
    
    Name:    contoso026.contoso.org
    Address:  192.168.1.1
    
    PS C:\Users\administrator.contoso> nslookup
    Default Server:  contoso033.contoso.org
    Address:  192.168.1.6
    
    > set d2
    
    > contoso026
    
    Server:  contoso033.contoso.org
    Address:  192.168.1.6
    
    ------------
    SendRequest(), len 36
        HEADER:
            opcode = QUERY, id = 2, rcode = NOERROR
            header flags:  query, want recursion
            questions = 1,  answers = 0,  authority records = 0,  additional = 0
    
        QUESTIONS:
            contoso026.contoso.org, type = A, class = IN
    
    ------------
    ------------
    Got answer (52 bytes):
        HEADER:
            opcode = QUERY, id = 2, rcode = NOERROR
            header flags:  response, auth. answer, want recursion, recursion avail.
            questions = 1,  answers = 1,  authority records = 0,  additional = 0
    
        QUESTIONS:
            contoso026.contoso.org, type = A, class = IN
        ANSWERS:
        ->  contoso026.contoso.org
            type = A, class = IN, dlen = 4
            internet address = 192.168.1.1
            ttl = 1200 (20 mins)
    
    ------------
    ------------
    SendRequest(), len 36
        HEADER:
            opcode = QUERY, id = 3, rcode = NOERROR
            header flags:  query, want recursion
            questions = 1,  answers = 0,  authority records = 0,  additional = 0
    
        QUESTIONS:
            contoso026.contoso.org, type = AAAA, class = IN
    
    ------------
    ------------
    Got answer (92 bytes):
        HEADER:
            opcode = QUERY, id = 3, rcode = NOERROR
            header flags:  response, auth. answer, want recursion, recursion avail.
            questions = 1,  answers = 0,  authority records = 1,  additional = 0
    
        QUESTIONS:
            contoso026.contoso.org, type = AAAA, class = IN
        AUTHORITY RECORDS:
        ->  contoso.org
            type = SOA, class = IN, dlen = 44
            ttl = 3600 (1 hour)
            primary name server = contoso033.contoso.org
            responsible mail addr = hostmaster.contoso.org
            serial  = 66448
            refresh = 900 (15 mins)
            retry   = 600 (10 mins)
            expire  = 86400 (1 day)
            default TTL = 3600 (1 hour)
    
    ------------
    Name:    contoso026.contoso.org
    Address:  192.168.1.1
    
    >
    

    Run on another host on the system:

    PS C:\WINDOWS\system32> ipconfig /all
    
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : contoso034
       Primary Dns Suffix  . . . . . . . : contoso.org
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : contoso.org
    
    Ethernet adapter Ethernet 3:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Fortinet SSL VPN Virtual Ethernet Adapter
       Physical Address. . . . . . . . . : 00-09-0F-AA-00-01
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Ethernet:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) Ethernet Connection (6) I219-V
       Physical Address. . . . . . . . . : F8-75-A4-CA-32-E2
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Wireless LAN adapter Local Area Connection* 3:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
       Physical Address. . . . . . . . . : AC-67-5D-4C-B8-24
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Wireless LAN adapter Local Area Connection* 4:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
       Physical Address. . . . . . . . . : AE-67-5D-4C-B8-23
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Ethernet 2:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Fortinet Virtual Ethernet Adapter (NDIS 6.30)
       Physical Address. . . . . . . . . : 00-09-0F-FE-00-01
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Wireless LAN adapter Wi-Fi:
    
       Connection-specific DNS Suffix  . : contoso.org
       Description . . . . . . . . . . . : Intel(R) Wireless-AC 9560 160MHz
       Physical Address. . . . . . . . . : AC-67-5D-4C-B8-23
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::3022:bcc:5ea9:2789%12(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.49(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Friday, February 19, 2021 10:34:15 AM
       Lease Expires . . . . . . . . . . : Saturday, February 27, 2021 10:34:17 AM
       Default Gateway . . . . . . . . . : 192.168.1.254
       DHCP Server . . . . . . . . . . . : 192.168.1.6
       DHCPv6 IAID . . . . . . . . . . . : 111961949
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-FF-B1-6B-F8-75-A4-CA-32-E2
       DNS Servers . . . . . . . . . . . : 192.168.1.4
                                           192.168.1.6
                                           213.57.2.5
                                           8.8.8.8
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Ethernet adapter vEthernet (Default Switch):
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter
       Physical Address. . . . . . . . . : 00-15-5D-72-93-06
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::4438:76d4:701:7a59%57(Preferred)
       IPv4 Address. . . . . . . . . . . : 172.28.96.1(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.240.0
       Default Gateway . . . . . . . . . :
       DHCPv6 IAID . . . . . . . . . . . : 956306781
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-FF-B1-6B-F8-75-A4-CA-32-E2
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    PS C:\WINDOWS\system32>
    
    
    PS C:\WINDOWS\system32> Nslookup contoso026.contoso.org
    Server:  contoso027.contoso.org
    Address:  192.168.1.4
    
    Name:    contoso026.contoso.org
    Address:  192.168.1.1
    
    PS C:\WINDOWS\system32> Nslookup contoso026
    Server:  contoso027.contoso.org
    Address:  192.168.1.4
    
    Name:    contoso026.contoso.org
    Address:  192.168.1.1
    
    PS C:\WINDOWS\system32> Nslookup
    Default Server:  contoso027.contoso.org
    Address:  192.168.1.4
    
    > set d2
    
    > contoso026
    
    Server:  contoso027.contoso.org
    Address:  192.168.1.4
    
    ------------
    SendRequest(), len 36
        HEADER:
            opcode = QUERY, id = 2, rcode = NOERROR
            header flags:  query, want recursion
            questions = 1,  answers = 0,  authority records = 0,  additional = 0
    
        QUESTIONS:
            contoso026.contoso.org, type = A, class = IN
    
    ------------
    ------------
    Got answer (52 bytes):
        HEADER:
            opcode = QUERY, id = 2, rcode = NOERROR
            header flags:  response, auth. answer, want recursion, recursion avail.
            questions = 1,  answers = 1,  authority records = 0,  additional = 0
    
        QUESTIONS:
            contoso026.contoso.org, type = A, class = IN
        ANSWERS:
        ->  contoso026.contoso.org
            type = A, class = IN, dlen = 4
            internet address = 192.168.1.1
            ttl = 1200 (20 mins)
    
    ------------
    ------------
    SendRequest(), len 36
        HEADER:
            opcode = QUERY, id = 3, rcode = NOERROR
            header flags:  query, want recursion
            questions = 1,  answers = 0,  authority records = 0,  additional = 0
    
        QUESTIONS:
            contoso026.contoso.org, type = AAAA, class = IN
    
    ------------
    ------------
    Got answer (92 bytes):
        HEADER:
            opcode = QUERY, id = 3, rcode = NOERROR
            header flags:  response, auth. answer, want recursion, recursion avail.
            questions = 1,  answers = 0,  authority records = 1,  additional = 0
    
        QUESTIONS:
            contoso026.contoso.org, type = AAAA, class = IN
        AUTHORITY RECORDS:
        ->  contoso.org
            type = SOA, class = IN, dlen = 44
            ttl = 3600 (1 hour)
            primary name server = contoso027.contoso.org
            responsible mail addr = hostmaster.contoso.org
            serial  = 66448
            refresh = 900 (15 mins)
            retry   = 600 (10 mins)
            expire  = 86400 (1 day)
            default TTL = 3600 (1 hour)
    
    ------------
    Name:    contoso026.contoso.org
    Address:  192.168.1.1
    
    >
    
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  3. mlavie 96 Reputation points
    2021-02-19T11:12:16.357+00:00

    CandyLuo,

    Additional information:

    1. I also tried turning off the firewall on contoso026 (the problematic server) and removing its IPv6, but that didn't help.
    2. After many attempts, I see that sometimes clicking on contoso026 in another host's File Explorer immediately after that other host reboots works at first. Then, if you close File Explorer for a short while and re-enter, you can't access contoso026.
    3. Once you somehow access contoso026 successfully and leave the File Explorer open, you can always re-enter consoto026. But if you close File Explorer, then after a while (maybe 10 mins.?) and re-enter File Explorer and try again, you once again get "network path not found".
    4. nbtstat -a is showing contoso026 as the Master Browser. Maybe this is somehow related?
    5. Reminder: contoso026 is a Hyper-V, and therefore has 2 NICs. Maybe it shouldn't be the Master Browser?

    FYI

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  4. Anonymous
    2021-02-23T06:11:55.923+00:00

    Reminder: contoso026 is a Hyper-V, and therefore has 2 NICs. Maybe it shouldn't be the Master Browser?

    Master Browser should not be multihomed. The problem may be related to this.

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