If its working with a laptop, we might be looking at a compatibility issue. It's best to contact the headset manufacturer and inquire about it.
Feel free to post back if you have other concerns.
Microphone producing constant static!
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Anonymous
Hey, I have a PC Windows 10, 64 bit which I recently got about a month or two ago. I have a headset which has a microphone that was working perfectly fine a few days or a week ago. Suddenly, the mic stops working and starts producing an obnoxious static sound which is constant.
It doesn't detect my voice or anything other than the constant static. The Microphone listed in Sound, then recording is 'Realtek High Definition Audio'. Please help! I've tried everything to fix the problem but it's not working!!!!
I've tried to uninstall and update the Realtek driver for it. I tried to reinstall the Microphone through Device Manager. I've tried to troubleshoot the Mic by troubleshooting the Recording Audio in 'Hardware and Sound' but it doesn't troubleshoot the static!!!
Please HELP!
Windows for home | Windows 10 | Devices and drivers
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3 answers
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Anonymous
2017-11-20T11:24:53+00:00 -
Anonymous
2017-11-20T02:10:56+00:00 Yeah, I tried to uninstall and reinstall the Microphone Realtek High Definition Audio but still produces a static sound. I also tried the Microphone on my laptop (MacBook Air) and it works perfectly fine. I was able to talk with my friends and the laptop actually detects my voice...
Do I contact the manufacturer of the headset (Steel series)? Or do I contact Realtek?
Hi John,
We might be looking at a possible hardware issue. Updating the device driver usually, is a possible fix for this concern. If you have already updated, uninstalled, and reinstalled the device driver and the concern is still happening, we recommend getting in touch with the device manufacturer to better assist you with the issue.
If you have other concerns, let us know.
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Anonymous
2017-11-19T13:13:18+00:00 Hi John,
We might be looking at a possible hardware issue. Updating the device driver usually, is a possible fix for this concern. If you have already updated, uninstalled, and reinstalled the device driver and the concern is still happening, we recommend getting in touch with the device manufacturer to better assist you with the issue.
If you have other concerns, let us know.