Share via

16-bit Application error

Anonymous
2018-02-01T06:35:33+00:00

I get this message on startup of my laptop running Windows 7 Home Premium:

Unsupported 16-Bit Application:

The program or feature "??\C:\Users\Miss_J2g\AppData\Local\Temp\gb-installer.exe" cannot start or run due to incompatibility with 64-bit versions of Windows.  Please contact the software vendor to ask if a 64-bit Windows compatible version is available.

I do not know what application or feature it is referring to.  Please Help!!!

Windows for home | Previous Windows versions | Desktop, Start, and personalization

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. @CmdrKeene 90,626 Reputation points Volunteer Moderator
    2018-02-01T18:41:05+00:00

    The gb-installer.exefile that's stored inside your temp folder there is obviously a 16-bit application that your computer can't run -- my guess is it may be malicous.  But either way it doesn't matter since your computer can't ever possibly run it, and since it's in a temp folder I'd recommend simply deleting it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. LemP 74,945 Reputation points Volunteer Moderator
    2018-02-01T15:55:21+00:00

    gb-installer.exe appears to be malware or at least a "PUP" (potentially unwanted program).

    What are you using for antivirus and antimalware protection?

    When logged in as Miss_J2g click Start, type %temp% in the Search box, and press Enter

    Windows Explorer should open to C:\Users\Miss_J2g\AppData\Local\Temp\

    Press CTRL+A (or click File > Select All) and then press Delete.

    You may see a few warnings about files that can't be deleted for some reason; click "Skip" for these files.

    When the delete is finished, confirm that gb-installer.exe is not one of the files left behind.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. LemP 74,945 Reputation points Volunteer Moderator
    2018-02-01T21:10:48+00:00

    Miss_J2g

    Please only ask your question once.

    Duplicate questions have been merged.

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more