File Explorer - Cursor Jumps

Question

When I navigate to the left pane where my list of folder names is longer than one screen, the display resets itself to the top of the list as I am navigating.  It is not consistent, but very annoying.

Answer 1

I am running Windows 10 Version 1709, OS Build 16299.192.  

I am not alone with this problem.  From my searches there are thousands of users with the same problem with many, many different versions of the OS.

I have a very long list of folders and disks.  If I use the slide down, I probably have about two screens full of such folder and disk names that show in the left pane.  As I start to slide down and look for a folder to click on (right click on the angle arrow (i.e. this >), the screen will all of a sudden jump back to the top and show the page starting with Quick Access again.

It doesn't happen every time so I am having a hard time nailing down any kind of pattern.

Answer 2

Thank you for providing us the information. There are certain methods that you can do to troubleshoot this issue. Kindly follow the steps provided by Ashish Sondhi on this linkand see if it resolves your concern.

Get back to us if you need further assistance.

Answer 3

Hi Leigh,

Just to verify, may we know what changes have you made prior to getting this issue? What troubleshooting steps have you done so far? How are you navigating the left pane?

We'll be waiting for your response.