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Unable to send or receive messages for the Aol (tcfpllc) account. Header download for the 'Deleted Items' folder did not complete. The server has refused the connection.
Server Response: Cannot connect to IMAP server 64.12.88.129 (64.12.88.129:143), connect error 10060
Server: 'imap.aol.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: IMAP
Port: 143
Secure(SSL): No
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Had the same issue. AOL just stopped. Easy fix.
In Windows Live Mail, go to Email Accounts. Go to the Advanced tab, check the both boxes that say: "This server requires a secure connection (SSL)
Outgoing number will change to 25 and Incoming will change to 993.
That is all it took for my AOL emails to to start working again.
Ok, so I left the post a bit quickly. I was excited as my emails came in, but I could no longer send. Found this on AOL. I use the IMAP. Had to make still check the box to make a secure connections using 465 (outgoing) and 993 (incoming.)
| POP3 | Incoming mail server (POP3): pop.aol.com <br><br> <br><br>Outgoing mail server (SMTP): smtp.aol.com <br><br> <br><br>Make sure SSL encryption is enabled for the incoming and outgoing mail server. | POP3 - 995 - SSL <br><br> <br><br>SMTP - 465 - SSL |
|---|---|---|
| IMAP | Incoming mail server (IMAP): imap.aol.com <br><br> <br><br>Outgoing mail server (SMTP): smtp.aol.com <br><br> <br><br>Make sure SSL encryption is enabled for the incoming and outgoing mail server. | IMAP - 993 - SSL <br><br> <br><br>SMTP - 465 - SSL |
Server Response: Cannot connect to IMAP server 64.12.88.129 ...
That is a bogus message! The server cannot respond if you 'cannot connect' to it.
The message is coming from Avast's Mail Shield, which wants to handle the secure connection instead of allowing Windows Live Mail to do it. Disable the Mail Shield and restart the computer. You don't need mail scanning and Avast will keep you safe anyway with its real-time file system protection.
