Please answer-by-number, preferably without quoting my post:
- When (approx. date) did you purchase the ASUS computer?
- Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?
- Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?
- Have you ever run the Norton Removal Tool, the Norton Remove and Reinstalltool, and/or the McAfee Consumer Products Removal Tool?
- What Version & OS Build of Windows 10 is currently installed?
- Press & hold the Windows Key and press theR key. In the RUN dialog, type WINVER and press the Enter key.
- Do you have backups of ALL the changes Slimcleaner and every other "registry cleaner" have EVER made to the computer?
- Injudicious use of registry cleaners may be playing a role here. TIP: If you ever again think your Registry needs to be cleaned, repaired, boosted, tuned-up, cured, tweaked, fixed, maximized, "swept" or optimised (it doesn't),
read this article and **this older** (but still valid) **one** (and related links cited therein) then draw your own conclusions. Also related => http://support.microsoft.com/kb/2563254