blutooth headset mic does not work

Question

I have an iball pulse bt headset which works well with my smartphone.Recently i bought a usb bluetooth adapter first time to connect it to my pc. After connecting it as (not as headphones) handsfree mic does not work.. It shows connected but mic is not getting any audio signal. i have  increased microphone boost to 100. can anybody help me i am a first timer.

Answer 1

its not like headset is not connecting. it is connecting in both stereo and headset mode, but in headset mode only mic is not working. Meanwhile mic is working great with my smartphone. I have already tried to update drivers but it doesn't help. my bluetooth dongle has csr 4.0 written on it and i had downloaded the drivers of toshiba because csr harmony i downloaded  has encountered an error and dongle doesn't come with a drivers cd  .

Answer 2

Hi,

There are different factors that can contribute as to why the Bluetooth headset is not working with the Bluetooth dongle correctly. This could be by device driver compatibility or there is a missing audio management app for your device. For us to resolve your concern, we recommend that you update the device drivers of the Bluetooth dongle by downloading the latest version available on the manufacturer's website. You can use the information on this link as a reference for automatic updates as wells as options on how to manually update your device.

We look forward to your response once you complete the steps.

Answer 3

Thanks for the update and also providing answers to our questions. You may need to contact the manufacturer of the Bluetooth USB dongle to get an updated device driver. The reason we're recommending this is because a CSR Bluetooth dongle may need a specific device driver rather than what the usual Bluetooth dongle may use.

Regards.