Assigning apps/policy/profiles to users or devices

andreas bright 561 Reputation points
2021-02-18T22:34:06.193+00:00

Hi,

I have some challenges when it comes to assigning apps/policy/profiles either to a device or a user.

Take for example the application Company portal that is shown in the image below.
This application I have assigned to a group of users, these users use both Windows devices and Apple devices.
What then happens as you can see from the image below, is that it shows "not applicable" for the Apple devices.
Should I assign this to a group that only contains Windows devices instead ?
I know it does not matter since its "not applicable", but it does not look I think, it should not have been there at all if its "not applicable"

What do you say ?

69813-tempsnip.png

Thanks for comments

/R
Andy

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
876 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,365 questions
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  1. Crystal-MSFT 43,221 Reputation points Microsoft Vendor
    2021-02-19T02:14:44.567+00:00

    @andreas bright Based on my test in my lab, I find some apps like company portal which are deployed via Microsoft Store for Business (MSFB) have the same phenomenon as yours. I think the reason can be that as some apps like MSFB can support on mobile with win 10 OS. It will do scan on all the mobiles to see if it is applicable. But as the device is not with win 10 OS. It will show as not applicable.
    69829-image.png
    https://learn.microsoft.com/en-us/mem/intune/apps/apps-windows-10-app-deploy#supported-windows-10-app-types

    We can safely ignore it or try the workaround you mentioned to assign the app or policy to the dedicated device group to avoid the issue.

    Hope it can help.

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