SharePoint 2019 On Premise: "readyState":0,"responseText":"","status":0,"statusText":"error"

SHUO .H 706

Hi there,

when I edit the SharePoint Page and Add Document as shown below:

Click <Site> on the left hand side, sometimes it will show the message <"readyState":0,"responseText":"","status":0,"statusText":"error">. please refer to the following image.

Is there any idea on it? for me, I suppose the network is too slow so that when SharePoint call its own REST API : Timeout. ~~

thanks

JoyZ 18,046 Reputation points

2021-02-19T08:08:38.957+00:00

Hi @SHUO .H ,

How many document libraries in the site?

Please use Fiddler to track web request when you click Site tab in file viewer web part.
SHUO .H 706 Reputation points

2021-02-19T08:39:01.39+00:00

Hi Julie,

Just only have default document library inside.
JoyZ 18,046 Reputation points

2021-02-22T00:59:58.157+00:00

Hi @SHUO .H ,

Whether all sites have the same issue?

Are there any clues in fiddler?

Try to clear the browser cache then check the result.
SHUO .H 706 Reputation points

2021-02-22T09:11:09.82+00:00

Hi Julie,

I figure out what happened. when we access the team site, the <OneDrive.aspx> will be involved. what the important is we have some js code in OneDrive.aspx for controlling another scenario.

Thanks
JoyZ 18,046 Reputation points

2021-02-22T09:14:47.823+00:00

Hi @SHUO .H ,

Congratulations on solving this issue and thanks for sharing your solution.

You could convert your reply to answer and accept it as answer, It will do great help to those who meet the similar question in this forum.

Thanks again for your contribution.