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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
the entire error message reads
The computer restarted unexpectedly and encountered an unexpected error. windows installation cannot proceed. to install windows click Ok to restart computer then restart the installation.
this is a infinite loop on windows 10 i cannot open f10 + shift because i'm installing windows 10 operating system from start i have no other OS
any ideas to fix this
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Power on and off your computer three times
On the third time, your computer will boot into the Advanced Recovery environment
Click Advanced Options
Click Troubleshoot
Click Reset this PC
Click Keep my files
Choose your account
Enter your password
Click Continue
Click Reset
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Hey Eagle. I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.
Follow these illustrated steps to Clean Install which should get you past all difficulties as it has hundreds of thousands of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki...
You can create Windows 10 Installation Media on another PC: http://windows.microsoft.com/en-us/windows-10/m...
Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...
Choose the boot device as a UEFI device if offered, then on second screen choose Install Now. If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.
Don't forget to delete all partitions down to Unallocated Space to get it cleanest, then click next to auto-create and format the necessary partitions, begin install - this makes it foolproof.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
