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authorization code

Anonymous
2018-01-22T22:02:46+00:00

I am trying to add a second email address to my tablet and it keeps indicating unable to verify due to an authorization code

Windows for home | Windows 10 | Internet and connectivity

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  1. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-01-22T22:05:47+00:00

    Hi Linda. I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

    Here's how to turn Two Step Verificaiton On or Off: https://support.microsoft.com/en-us/help/12408/...

    If that's not the Authorization code you're getting, then what does it say at the top of the box?

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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  2. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-01-23T00:15:01+00:00

    If that fails, I will contact CenturyLink since they are your provider and your email support is included in your monthly bill. They may have special security requirements like Yahoo in order to use Windows 10 mail.

    See also this guide for how to set up An account in Windows 10 mail:
    http://www.pcmag.com/article2/0,2817,2488072,00...

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  3. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2018-01-23T00:11:39+00:00

    I've never heard of any such warning when trying to add an email address to Windows 10 mail.

    And since it says you can cancel, I suggest doing that, then close the mail app, restart the PC. Start and attempt to add the mail account again.

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  4. Anonymous
    2018-01-23T00:02:38+00:00

    When I followed your instructions, It did not give me the two step option.  I followed a separate option and I got the following.  What does this mean?  I  then tried to complete adding the second email to my tablet and it said Setup could not finish. Unable to connect to server.  Do I have to wait ?Help

    Your security info change is still pending

    On 1/22/2018 you requested that your security info be replaced.

    Current security info

    Alternate email: li*****@centurylink.net

    New security info

    Phone number ending in 46

    Your security info will be replaced after 30 days, on 2/21/2018. But don't worry, during the waiting period you can still sign in and use your Microsoft account normally.

    If you didn't request this, let us know.

    If you'd like to keep your current security info, you can cancel this request.

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  5. Anonymous
    2018-01-22T22:25:44+00:00

    Try setting up the Authenticator app on you phone and use it to generate a code you can use:

    https://www.groovypost.com/howto/use-the-micros...

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