KB3172614 Failed to Uninstall

Question

Hi,

How do we uninstall KB3172614 from Windows Server 2012 Standard R2? I have tried but it's failed. Is there any other ways to do it?

Answer 1

Hi,

How come you want to remove this update?

Please post a picture of the error you get.

Thanks,
Andrei

Answer 2

Hi NadhrahNini-8098,

Thanks for your posting on this forum.

It is weird that I tested it in my lab. I succeed to uninstalled it in my client(Server 2012R2). Here is a related screenshot for your reference:

Is there any error information when you tried to install this update? Please share with us if there is.

Thanks for your time.

Regards,
Rita

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Answer 3

Hello NadhrahNini-8098,

Thanks for your response.

Perhaps we could try to reset the Windows Update components as the below script first on the client. And then we could try to uninstall this update again.

<#   
.SYNOPSIS   
Reset-WindowsUpdate.ps1 - Resets the Windows Update components   
    
.DESCRIPTION    
This script will reset all of the Windows Updates components to defaults.   
    
.OUTPUTS   
Results are printed to the console. Future releases will support outputting to a log file.    
    
#>   
    
    
$arch = Get-WMIObject -Class Win32_Processor -ComputerName LocalHost | Select-Object AddressWidth   
    
Write-Host "1. Stopping Windows Update Services..."   
Stop-Service -Name BITS   
Stop-Service -Name wuauserv   
Stop-Service -Name appidsvc   
Stop-Service -Name cryptsvc   
    
Write-Host "2. Remove QMGR Data file..."   
Remove-Item "$env:allusersprofile\Application Data\Microsoft\Network\Downloader\qmgr*.dat" -ErrorAction SilentlyContinue   
    
Write-Host "3. Renaming the Software Distribution and CatRoot Folder..."   
Rename-Item $env:systemroot\SoftwareDistribution SoftwareDistribution.bak -ErrorAction SilentlyContinue   
Rename-Item $env:systemroot\System32\Catroot2 catroot2.bak -ErrorAction SilentlyContinue   
    
Write-Host "4. Removing old Windows Update log..."   
Remove-Item $env:systemroot\WindowsUpdate.log -ErrorAction SilentlyContinue   
    
Write-Host "5. Resetting the Windows Update Services to defualt settings..."   
"sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)"   
"sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)"   
    
Set-Location $env:systemroot\system32   
    
Write-Host "6. Registering some DLLs..."   
regsvr32.exe /s atl.dll   
regsvr32.exe /s urlmon.dll   
regsvr32.exe /s mshtml.dll   
regsvr32.exe /s shdocvw.dll   
regsvr32.exe /s browseui.dll   
regsvr32.exe /s jscript.dll   
regsvr32.exe /s vbscript.dll   
regsvr32.exe /s scrrun.dll   
regsvr32.exe /s msxml.dll   
regsvr32.exe /s msxml3.dll   
regsvr32.exe /s msxml6.dll   
regsvr32.exe /s actxprxy.dll   
regsvr32.exe /s softpub.dll   
regsvr32.exe /s wintrust.dll   
regsvr32.exe /s dssenh.dll   
regsvr32.exe /s rsaenh.dll   
regsvr32.exe /s gpkcsp.dll   
regsvr32.exe /s sccbase.dll   
regsvr32.exe /s slbcsp.dll   
regsvr32.exe /s cryptdlg.dll   
regsvr32.exe /s oleaut32.dll   
regsvr32.exe /s ole32.dll   
regsvr32.exe /s shell32.dll   
regsvr32.exe /s initpki.dll   
regsvr32.exe /s wuapi.dll   
regsvr32.exe /s wuaueng.dll   
regsvr32.exe /s wuaueng1.dll   
regsvr32.exe /s wucltui.dll   
regsvr32.exe /s wups.dll   
regsvr32.exe /s wups2.dll   
regsvr32.exe /s wuweb.dll   
regsvr32.exe /s qmgr.dll   
regsvr32.exe /s qmgrprxy.dll   
regsvr32.exe /s wucltux.dll   
regsvr32.exe /s muweb.dll   
regsvr32.exe /s wuwebv.dll   
    
Write-Host "7) Removing WSUS client settings..."   
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f   
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f   
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f   
    
Write-Host "8) Resetting the WinSock..."   
netsh winsock reset   
netsh winhttp reset proxy   
    
Write-Host "9) Delete all BITS jobs..."   
Get-BitsTransfer | Remove-BitsTransfer   
    
Write-Host "10) Attempting to install the Windows Update Agent..."   
if($arch -eq 64){   
    wusa Windows8-RT-KB2937636-x64 /quiet   
}   
else{   
    wusa Windows8-RT-KB2937636-x86 /quiet   
}   
    
Write-Host "11) Starting Windows Update Services..."   
Start-Service -Name BITS   
Start-Service -Name wuauserv   
Start-Service -Name appidsvc   
Start-Service -Name cryptsvc   
    
Write-Host "12) Forcing discovery..."   
wuauclt /resetauthorization /detectnow   
    
Write-Host "Process complete. Please reboot your computer."   

Regards,
Rita

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Answer 4

Hello Nadhrah Nini,

Could we try to uninstall the update by the DISM command. Please follow the below steps:

Open the CMD as an administrator ans then on the Windows Server 2012R2 client and then print the following command:

dism /online /get-packages /format:table   

You will find all the installed updates and related information. Here is a screenshot for your reference:

Then we should copy the Package Identity of the update and add in the below command.

dism /online /get-packageinfo /packagename:PackageName  

 

For example: dism /Online /Remove-Package /PackageName:Package_for_KB4499165~31bf3856ad364e35~amd64~~6.3.1.10

Reference picture:

Hope the above will be helpful.

Regards,
Rita

---

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