This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am using Windows 10 pro on an older Dell T5500. Recently populated the second processor (riser) slot and ram so I now have dual Xeon X5647 (plan to upgrade later to dual x5690) and 60GB ram.. Bios is the latest available and I keep Windows 10 updated (now 10.0.16299). Windows 10 only recognizes the first processor and all of the ram. HAL is ACPI x64 based pc in device manager (10.0.16299.98). I can not find any other version of HAL.dll hard drives.
How do I change the HAL to multiprocessor? There are currently no errors in device manager.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi,
You might need to configure something on your device manager in order for you to change the software to multiprocessor. For an in-depth assistance, we suggest that you post your query on the TechNet forum. This forum is a community that is mainly composed of IT professionals who can cater to the complexity of your concern.
Regards.
