Share via

Installation Error For Some Programs

Anonymous
2017-11-11T08:03:21+00:00

When I try to install Davinci Resolve 14 and Itunes, I get a message from Windows Installer saying "Error opening installation log file. Verify that the specified log file location exists and is writable".

I would be very grateful if anyone can help.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

1 answer

Sort by: Most helpful
  1. Anonymous
    2017-11-11T13:06:21+00:00

    Hi,

    This issue could be due to enabled Windows Installer Logging, but Windows Installer engine cannot properly write the uninstallation log file. Such issue occur when Windows Installer’s application gets freed and loses information on where the log files could be stored. As a workaround, stop and restart the Explorer.exe process using Task Manager.

    If you have other queries, don’t hesitate to reach out.

    Was this answer helpful?

    0 comments No comments