Problem about Bluetooth

Question

After i turn on bluetooth in "Bluetooth & other devices", in "More Bluetooth Options" I tick the section "Allow Bluetooth devices to find this pc" and then i click on "apply", but the following error message: "an error occurred while windows was saving your settings. the bluetooth device might be unplugged. The following settings were not saved: Discoverability settings".

How do I fix this? I'm using window 10 version 1709.

P/S: I clicked on "insert image" to insert pictures but no response. I am vietnamese so my english is not good. Sorry for this!

Answer 1

Thank you for your help! I have restarted the computer and the problem is gone

Answer 2

What is the make and model of your computer?

Which version of Windows 10 is installed?

Go into BlueTooth Settings > Devices > Bluetooth and other devices > then unpair/remove the device, restart then pair it again.

Use the Add Bluetooth wizard in Control Panel

Press Windows key + R

Type: control printers

Hit Enter

Click Add device then add the Bluetooth device again.

Have you checked for updated chipset drivers for your make and model?

Also, some manufacturers will provide separate Bluetooth drivers.

http://answers.microsoft.com/en-us/insider/wiki...

Press Windows key + R

Type: services.msc

Hit Enter

Scroll down to Bluetooth Support Service

Right click it

Click Properties

Under the General tab

Click in the Startup type: listbox

Choose Automatic

Click Start

Click Apply then OK

Restart your computer then check if its working.

Other things you can try include the Bluetooth troubleshooter.

Open Start > Settings > Update & security > Troubleshoot

Scroll down to Bluetooth

Click Bluetooth then click Run the troubleshooter

When complete, Restart your computer.

Press Windows key + X

Click Device Manager

Expand Bluetooth

Right click each entry then click Properties

Select the driver tab, click Rollback if its not grayed out.

If it is grayed out, right click Bluetooth driver then click uninstall

Restart your computer then check if its working again.

If not, remove any other Bluetooth devices since they might be causing interference .

You can also try pairing through Devices and Printers. Learn more:

https://www.groovypost.com/howto/pair-a-bluetoo...

Answer 3

Ciao,

I'm Ugo, a Microsoft Independent Advisor willing to help other Microsoft customers.

Regarding your question, it looks like recent OS upgrades are causing issues, sometimese severe. So please try the below:

1. PERFORM A SYSTEM RESTORE OR A STARTUP REPAIR

a) Power on and off your computer three times. On the third time, your computer will boot into WinRE

OR

b) In Windows 10, select Start > Settings > Update & recovery > Recovery > under Advanced Startup, click Restart now.

OR

c) Boot to recovery media.

OR

d) You can configure a hardware recovery button (or button combination) to run a secondary boot path that includes WinRE. - https://msdn.microsoft.com/en-us/ie/dn898475(v=vs.94)

THEN

Follow the instructions below under "System Restore" or, if unable, under "Startup Repair":

https://www.lifewire.com/advanced-startup-optio...

2. GO BACK TO PREVIOUS WINDOWS VERSION

If less than 10 days are elapsed from your upgrade, you can try the below under "Go back to your previous version of Windows"

https://support.microsoft.com/en-us/help/12415/...

3. If none of the above works, proceed with a clean install:

DOWNLOAD OFFICIAL WINDOWS ISO FILES

https://answers.microsoft.com/en-us/windows/for...

PERFORM A CLEAN INSTALL

https://www.howtogeek.com/224342/how-to-clean-i...

If there are files on the drive you want to recover, see:

https://answers.microsoft.com/en-us/windows/for...

Please let me know if this helped somehow.

Ciao

Ugo