I got it fixed
There was a 'troubleshoot' option and it changed the license to the one that is already linked to my account
Thanks again! :D
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Hello!
yesterday, my windows laptop (acer) could not activate it's serial key.
this has never happened to me ever since i bought it which was in 2013...
here is a picture of the error I am getting.
Thanks.
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Answer accepted by question author
I got it fixed
There was a 'troubleshoot' option and it changed the license to the one that is already linked to my account
Thanks again! :D
Is your PC part of a domain?
ight click Start>Command Prompt-Admin and type in the following command:
slmgr.vbs /dlv
You will get a window, take a screenshot using snipping tool and paste it it next reply.
Which version and edition of Windows 10 originally came preinstalled?
If you took your computer to a repair shop, they might have installed a non-genuine Windows 10 license. Either the repair technician didn't know which edition originally came preinstalled or made an assumption; or installed a copy that bypasses Windows 10 activation technologies.
You copied a Windows 10 Pro or Enterprise key off the Internet (usually a volume license - organization key) and changed on a Windows 10 Home or another edition. Windows 10 Pro and Enterprise are not free. If this is what you did, you will need to reinstall the previous edition or version you were running. You inadvertently installed the wrong edition.
The copy of Windows 10 you download and upgrade from should often correspond with the edition of Windows you have installed, if it does not, this is why you might be experiencing problems activating:
Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Core will install Windows 10 Home
Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro will install Windows 10 Pro
To find out if you have the right edition installed:
Click Start > Settings > Update & security > Activation > Edition.
If the edition of Windows 10 installed does not correspond with the edition of Windows 7 or Windows 8 you were previously running, then you need to reinstall the right edition.
Windows 10 Home Edition also Reports Organization Activation Service
Windows 10 Home is not immune from the organization key errors too.
The error can occur for a number of reasons. It is possible, the OEM vendor might have used a OEM volume key to mass activate each machine imaged at the factory with Windows 10 Home. Users can try recovering the OEM Marker key embedded in the motherboard then use it to update the product key values.
Press Windows key + X
Click Command Prompt (admin)
Enter the following command:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Hit Enter
The product key will be revealed, copy the product key then enter it
Click Start > Settings > Update & security > Activation > Change the product key then enter the new product key then click Next to Activate
If you are unable to activate Windows 10, try chat support:
Activate Your Windows 10 License via Microsoft Chat Support
Ciao,
did you try any of the following? Here is a list of the most common activation issues with relative resolutions and workarounds:
https://answers.microsoft.com/en-us/insider/wik...
Please let us know if any of them works for you.
Ciao
Ugo