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windows 10 bluescreen d1

Anonymous
2018-03-29T04:17:02+00:00

Getting random crashes now almost daily

windows 10 bluescreen d1

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-03-29T09:28:47+00:00

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  2. Sumit 43,806 Reputation points Volunteer Moderator
    2018-03-29T08:00:50+00:00

    Hello,

    I am Sumit, an Independent advisor and a Microsoft MVP here to help.

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...

    Please let us know if you need any assistance about posting dump files.

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2018-03-29T07:22:58+00:00

    Hi Rich,

    Blue Screens are in general caused by a bad driver

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Zip up the contents of that folder

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

    Then post a link here to the zip file, so we can take a look for you . . .

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  4. Anonymous
    2018-03-29T05:10:03+00:00

    I get what the reliability report shows me ...

    Problem signature

    Problem Event Name: BlueScreen

    Code: d1

    Parameter 1: ffffa97f16d49580

    Parameter 2: 2

    Parameter 3: 1

    Parameter 4: fffff80418462392

    OS version: 10_0_16299

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.16299.2.0.0.256.48

    Locale ID: 1033

    The machine reboots in my absence

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  5. Anonymous
    2018-03-29T04:30:02+00:00

    Hi. I'm sorry to hear that you're having problems, but I'm here to help.

    What error code do you receive when you get a blue screen?

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