Wtouch_message_window preventing shutdown

Question

Just the last week every time I go to shut down "Wtouch_message_window" prevents shutdown by about 10 seconds.

I've tried using the "System File Checker" to no avail, how do I stop this?

Answer 1

Thanks for the reply, I've solved the issue though! It turned out to be out of date Wacom tablet drivers!

Answer 2

This relates to the touch input system in Windows 10.

What is the make and model of your computer?

Press Windows key + X

Click Device Manager

Expand Human Interface Device

Right click HID Compliant Touch screen

Click Disable

Exit Device Manager

Restart your computer

Enable the touch screen again.

Other things you can try:

Press Windows key + X

Click Task Manager

Select the Processes tab

Scroll down to Windows Explorer then select it

Click Restart

If that does not work:

uninstall your display driver:

Press Windows key + X

Click Device Manager

Expand Display adapters

Right click the current display adapter

Click Uninstall

Exit Device Manager

Restart

If none of the above work, then you should perform a repair upgrade:

http://answers.microsoft.com/en-us/insider/wiki...