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Computer does not respond to mouse clicks

Anonymous
2018-03-26T10:34:56+00:00

Hi all,

I'm using Microsoft Arc mouse on Surface pro 4 (Windows 10). Everything was working fine until

today when my Surface stopped responding to mouse clicks. I can move the mouse

pointer and I can scroll, but when I click on any link or file to open I get no response.

This is what I've tried:

1- Removed the Bluetooth mouse and re-connected it.

2- Updated the driver in Device Manager

3- Uninstalled it from Device manager and restarted Windows.

4- Updated windows 10

Despite all that, and the fact that I can scroll and move the pointer, I get NO click response.

Any help is appreciated.

Saleh

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-03-26T10:38:47+00:00

    Hi,

    Please follow the below mentioned link, it will defiantly resolve your issue.

    https://support.microsoft.com/en-gb/help/402352...

    Please let me know, if that helps.

    Kind Regards:

    Engr. Malik Yasir

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  2. Anonymous
    2018-03-26T20:30:23+00:00

    I may eventually get a new one.

    It was working fine for some time.

    I like the bluetooth arc-style mouse.

    Thanks again

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  3. Anonymous
    2018-03-26T11:49:33+00:00

    Hi,

    Great to listen that

    one other option may be of changing your mouse.

    The right mouse for you is the one that feels right in your hand. Now it’s over to you. What mouse do you use? And what factors do you consider when buying one?

    (only if you wants to)

    have a good time

    Please let me know, if that helps.

    Kind Regards:

    Engr. Malik Yasir

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  4. Anonymous
    2018-03-26T11:04:55+00:00

    Thanks Malik,

    It's working better now. I still sometimes have to click on a file several times before it opens.

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