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BSOD stop code SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (rtsuvc.sys)

Anonymous
2017-10-19T17:09:41+00:00

Hi, I've been getting this BSOD error ever since the automatic update occurred in September, but now it won't allow me to put my laptop to sleep, shut down or even restart without giving me the error. I've read online about other people who have Lenovo's having similar issues, but I was hoping that someone has found a resolve for this problem?

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2017-11-17T23:26:36+00:00

    Here are my minidumps and my system specification details:

    https://onedrive.live.com/?id=BD1CFA70D636620A%2139284&cid=BD1CFA70D636620A

    Let me know if the BSOD_issues folder link works for you guys.  Thanks in advanced, for any help that you can provide from the analysis.

    -Matt

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  2. Sumit 43,806 Reputation points Volunteer Moderator
    2017-10-19T17:11:31+00:00

    Please share the minidumps for a better analysis of the problem. Instructions can be found here:
    http://answers.microsoft.com/en-us/windows/wiki...

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