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touchscreen doesn't work anymore

Anonymous
2018-02-21T21:44:19+00:00

Hello,

Can I get informations or directives to how I will do so that the Touchscreen of my Notebook works again... I've started my laptop and just suddenly had the experience that it has stop to work again.

I currently use Windows 8.1 on my Laptop witch product's name is  Sleekbook HP Pavilion TouchSmart 14-b109wm.

Kinds regards.

Windows for home | Previous Windows versions | Search, touch, and mouse

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  1. Anonymous
    2018-02-21T22:52:28+00:00

    Select the Start button, then type Calibrate the screen for pen or touch input in the search box on taskbar and then choose the top result. Select the Setup button and follow the instructions.

    Type Device manager in the search box on taskbar and then choose the top result. Select Monitors and press-and-hold (or right click) on the name of your monitor. If one of the menu items is enable, choose that.

    Repeat step four and then choose Update driver software from the right-click menu.

    Open Start, type: regedit

    Right click regedit

    Click Run as administrator

    Navigate to HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch

    Change the TouchGate value to '1'

    Exit then restart.

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  2. Sumit 43,806 Reputation points Volunteer Moderator
    2018-02-22T04:44:55+00:00

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  3. Anonymous
    2018-02-22T01:52:04+00:00

    Another thing you can try.

    Press Windows key + X

    Click Device Manager

    Expand Human Interface Device

    Right click HID Compliant Touch pad

    Click Update driver

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  4. Anonymous
    2018-02-22T01:50:27+00:00

    Have you been through all the troubleshooting steps in the following article?

    HP PCs - Troubleshooting Touch Screen Issues (Windows 10, 8) | HP ...

    https://support.hp.com/lt-en/document/c03488148

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  5. Anonymous
    2018-02-21T23:25:05+00:00

    Select the Start button, then type Calibrate the screen for pen or touch input in the search box on taskbar and then choose the top result. Select the Setup button and follow the instructions.

    Type Device manager in the search box on taskbar and then choose the top result. Select Monitors and press-and-hold (or right click) on the name of your monitor. If one of the menu items is enable, choose that.

    Repeat step four and then choose Update driver software from the right-click menu.

    Open Start, type: regedit

    Right click regedit

    Click Run as administrator

    Navigate to HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch

    Change the TouchGate value to '1'

    Exit then restart.

    Sorry Andre, it still not working. The touchgate was already on "1" when I get into.

    Have you something else that  I could try?

    Best regards.

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