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Error code 2318

Anonymous
2018-01-06T16:33:52+00:00

I encountered error code 2318 when attempting to install turbotax 2017 - how do I fix it?  I have the latest version of Windows 10 installed yesterday.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-01-06T17:02:03+00:00

    If you're using Windows 10, try this solution:

    Right Click your taskbar and select “Task manager” 
    
    Look for “Intuit update service” in the process tab and end process.
    
    Look for "MSIexec.exe" in the Details tab and end process.
    
    Try to install Turbotax 2016 again.
    

    Run the Windows System File Checker, then try updating again.

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    At the Command Prompt, type: sfc/scannow

    This will check for any integrity violations

    Restart your system

    Re-register the Windows Installer: Click Start > Run > type MSIEXEC /UNREGISTER > click OK (it'll look like nothing happened). Then do the same thing except this time type MSIEXEC /REGSERVER. Now try updating again.

    Start the Windows Installer Service:

    Click Start > type Services.msc in the search box > press the Enter key.
    
    Scroll down and double-click Windows Installer.
    
    Select Manual as the Startup type.
    
    Click Start, then OK.
    
    Try updating again.
    

    More about starting and stopping services:

    https://www.groovypost.com/howto/start-stop-pau...

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  2. Virginia M 40,245 Reputation points Independent Advisor
    2018-01-06T17:04:15+00:00
    1 person found this answer helpful.
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