Windows Update Failed Error Code 800F0203

Question

Hello.

Has anyone else had this issue? I am not a computer expert and I have spent way too much time trying to resolve this issue. My apology upfront for any frustration that may come across when reading this post. My frustration is really with Microsoft and the absolutely useless/dead web-page

links that Windows Update information pop up/results screen includes as a way to find a solution/troubleshoot/get information for a failed install/download-error code. See links that I clicked on below for examples. Anyway, you'll find my issue and the steps I've attempted to resolve the issue on my own below the 2 link examples. Please know that I am grateful for this forum and the moderator's, Lizette Ags, response/suggested solution to Shazz's 2/17/18 RE Error Code 800F0831 posted question. Unfortunately, the diagnostic tool she suggested did not solve my problem. 

Thank you in advance for reading this lengthy post and for any ideas you can suggest to resolve this issue.

Kind regards,

VAIO SVF1521KCXB

Examples of Microsoft"s Windows Update links

Ex #1 Clicked on "More Information" (https://sysdev.microsoft.com/en-US/Hardware/support/default.aspx )

Took me to MircroSoft Hardware Dev Center ---> Driver Information --> "Driver Information Coming Soon" --> "Thank you for using Windows Update. The More Information feature is not available yet. We apologize for any inconvenience." {***WHY would you go live with this feature if it is still in development?)

Ex #2 Clicked on "Support Information" link (https://support.microsoft.com/en-us/select?target=hub )

Took me to a page that has a stupid blank face emoji and underneath a blurb "Try searing for what you need."

Well I did that and found nothing when I searched for error 800F0203. 

---

BACKGROUND:

Sony VAIO Model SVF1521KCXB (touchscreen) laptop (Purchased 08/2013)

Windows 8.1 (came with Windows 8.0)

VAIO Care version: 1.4.14090

Windows Defender (WD): KB2267602 Definition 1.627.1101.0)

(prior to WD used ESET, McAfee, Kaspersky)

Note: RE April Optional Windows update:

Unable to install (after multiple attempts) the optional update April 17, 2018—KB4093121 (Preview of Monthly Rollup) Applies to: Windows 8.1Windows Server 2012 R2à–Failed to download/install – ERROR CODE: 8007371E. Since this was an“Optional”update I decided to play the wait and see game in hopes that Microsoft’s next release update would address the glitch. 04/25/2018 was the last failed attempt and then the update disappeared. Then on 05/07/2018 the following NEW failed WindowsIMPORTANTupdate began.

ISSUE:

Windows Update Fails to Install Important Windows Driver 8.1 Update

Windows 8.1 Drivers à Surface – HID Class – 4/26/2018 12:00 AM 3.3.206.0

ERROR CODE: 800F0203

STEPS TAKEN on 05/09/2018 to RESOLVE  (ERROR CODE: 800F0203) ISSUE:

1. Ran Fix Windows Update Issuesà Ran Network Troubleshooter – (Diagnostic Results:    No issues found)

2.Downloaded / Ran (https://aka.ms/diag_wu) & Ran Windows Update Troubleshooter–

Diagnostic Results Report

Issues Found

Service registration is missing or corrupt (Fixed) 

   Reset service registration (Completed)

Windows Update error 0x80070490(2018-05-09-T-03_45_58P) (Fixed)

Resetting Windows Update data source (Completed)

  DataStoreAndWULogFiles.zip 67.85MB / File Name: DataStoreAndWULogFiles,zip

Problems Installing recent updates (Fixed)

  Repair Windows Update (Completed)

    Repair Windows Update services and dependencies

Potential Issues that were checked and "Issue not present"

  Windows Update environment variables are incorrect (Issue not present)

  Some security settings are missing or have been changes (Issue not present)

  Check for missing or corrupt files (Issue not present)

  Windows Update services are not running (Issue not present)

  Cryptographic service components are not registered (Issue not present)

Detection Details:

Error Report 

  Root Cause: RC_DataStore

  Error Code: 0x80070490

  TimeDetected: 2018-05-09-T-03:45:58P

Collected File

  File Name: CheckSURLog.cab

Service Status

  Problems with BITS service. The requested service has already been started. More help is available by typing NET HELPMSG 2182.

Collection Information

  Computer Name: VAIO

  Windows Version: 6.3

  Architecture: x64

  Time: Wednesday, May 9, 2018, 3:45:35 PM

Publisher Details

Background Intelligent Transfer Service

Find and fix problems that may prevent background downloads from working (Package Version: 1.2.1.20140627 / Publisher: Microsoft Corporation)

Windows Update

Find and fix problems with Windows Update (Package Version: 8.1.1.20160515 / Publisher: Microsoft Corporation)

3. Closed out of Windows Update Troubleshooter program.

Ran Windows update àResults: Failed to install

Windows 8.1 Drivers à Surface – HID Class – 4/26/2018 12:00 AM 3.3.206.0

ERRORS Found/ ERROR CODE:         80070002

Most recent check for updates:        Never

Updates were installed:                      Today at 12:07 PM (Failed)

4. Shutdown/Restarted VAIO

Ran Windows update àResults: Failed to install

Windows 8.1 Drivers à Surface – HID Class – 4/26/2018 12:00 AM 3.3.206.0

ERRORS Found/ ERROR CODE:         800F0203

Most recent check for updates:        Today at 1:55 PM

Updates were installed:                      Today at 1:56 PM (Failed)

(Note: I've run the Windows Update Troubleshooter multiple times.)

Answer 1

Hello,

I am Sumit, an Independent advisor and a Microsoft MVP here to help.

Regarding your issue, I would first suggest is to

Try resetting Windows updates using an automatic script. See:

http://www.yourwindowsguide.com/2015/12/windows...

Make sure you run the script as an administrator.

Please let us know if you need any assistance.

Disclaimer:

This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.