Windows 10: We can't find your camera (Error code: 0xA00F4244<NoCamerasAreAttached>)

Question

Hi,

I had a message saying that my webcam does not work. I am using Dell XPS 13 9350 and Windows 10. The massage displayed is:

We can't find your camera

Check to be sure it's connected and installed properly, that it isn't being blocked by antivirus software, and that your camera driver's are up to date. 

(Error code: 0xA00F4244<NoCamerasAreAttached>)

I tried following suggestions from Microsoft Support by checking antivirus (It seems there is no problem caused by the antivirus), check an outdated webcam driver (does not work), and roll back webcam driver (can't be applied). So I tried uninstalling the driver and scan for hardware changes, as suggested by Microsoft Support, but it still does not work. I can't even find the webcam driver anymore.

Can anyone please help me with this problem?

Many thanks in advance.

Adianca

Answer 1

Hi. I have the same problem. And I tried the 3 steps as you mentioned above..but nothing works for my laptop. My laptop is YOGA Lenovo, Windows 10. After I installed the AVG antivirus my laptop's camera can't be found. I uninstalled it, but got the same problem. Please help. Thank you.

Answer 2

Great! I am glad that worked! If you don't have any more questions, feel free to choose a rating and have a great day!

Answer 3

Try following 3 basic troubleshooting steps

1. Use the Hardware & Devices Troubleshooter

Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down & Click Hardware & Devices > Click Run the Troubleshooter & follow on-screen directions > Restart the computer after troubleshooting is completed

2. Run Built-in & Guided Walk through Windows Update troubleshooter

Built-in : Type troubleshoot in Windows Start Search box > Click Troubleshoot > Click Windows update > Troubleshoot

Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

3. Run SFC and DISM to check and repair Windows files

https://answers.microsoft.com/en-us/windows/for...

Let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

Answer 4

Hi,

I followed step 1 and step 2. Now my webcam is working perfectly again.

Thanks a lot for the help.

Adianca