Share via

error code 121003

Anonymous
2018-09-18T03:43:44+00:00

I have tried to delete and reinstall the game but it still doesn't work it tells me that I don't have internet connect.  Please help me correct my problem as I miss playing the games daily

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-09-18T03:50:23+00:00

    I share an article of the community where the error you discuss is discussed, it may be with another type of game but the solution procedure applies to your incident.

    https://answers.microsoft.com/en-us/windows/for...

    I hope it will be of great help.

    0 comments
  2. Anonymous
    2018-09-18T03:46:54+00:00

    Hello

    A pleasure to help you.

    What kind of game are you trying to install?

    Please let me know

    Greetings Dayamis.

    0 comments
  3. Anonymous
    2018-09-18T03:46:12+00:00

    Hi Mickie. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

    Is this a problem with the Microsoft Store app. If so here are the fixes that work best:

    See if the fixes here help: https://www.pcworld.com/article/3053099/windows...

    Try running the Windows Store apps Troubleshooter at Settings > Update & Security > Troubleshoot.

    Try resetting the Store cache: http://www.thewindowsclub.com/reset-windows-sto...

    If that fails go to Settings>Apps and highlight Microsoft Store, choose Advanced Settings, then Reset. After it resets, restart PC.

    If that fails then Try running the Windows Store apps Troubleshooter at Settings > Update & Security > Troubleshoot.

    If that fails then reinstall Store. Type CMD in Start Search, right click Command Prompt result to Run as Administrator, copy the following code and paste it into the box using the Edit tools from Box's top left dropdown menu, press Enter:

    PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

    If these all fail then go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

    If nothing else works then do a Repair Install, by installing Media Creation Tool and then choosing to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/en-us/windows-10/m...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    0 comments