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An error "System_thread_exception_not_handled" after factory reset in windows 10

Anonymous
2018-09-27T08:00:13+00:00

After resetting my win 10 pc, I opened my pc. After sometime of turning on my pc, there came a dialogue "System_thread_exception_not_handled" and restarted. But after that, my pc doesn't  work well. My pc's keyboard stops working sometime(even the on screen keyboard also doesn't work), app and things freezes for 30-50 seconds. What should I do to fix these problems?Specification of my pc: Lenovo G50-45, Windows 10 home, 4GB RAM, 64 Bit operating system.

Windows for home | Windows 10 | Devices and drivers

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  1. VARADHARAJAN K 9,691 Reputation points Volunteer Moderator
    2018-09-28T08:51:23+00:00

    boot the into sfaemode  and restart the windows

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  2. Anonymous
    2018-09-27T10:12:44+00:00

    Here is the mini dump zipped file link which is in google drive https://drive.google.com/file/d/1NqvA29pExCmS4RwsQp-skHeCS6x9xxxw/view?usp=sharing

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  3. DaveM121 891.9K Reputation points Independent Advisor
    2018-09-27T08:42:53+00:00

    Hi Mahmood, to diagnose the underlying issue, I need to analyse your Mini-dump file(s):

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Zip up the contents of that folder

    If you have problems zipping those files, copy them out onto your Desktop and zip them from there

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

    Then post a link here to the zip file, so we can take a look for you . . .

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